Wingstop

Name: Wingstop
Address: 2055 Westheimer Rd, Houston, Texas, 77098, US
Telephone: (346) 800-9464
Price range: $
Rating: 3.2

$ • Chicken Wings

Hours:
2055 Westheimer Rd, Houston
(346) 800-9464

Menu Order Online

About Wingstop

Wingstop offers breaded wings with a good amount of chicken but too much breading. Despite some decline in quality over the years, the staff work hard to handle busy times, especially during events like National Wing Day. Customers have praised a front-line worker named Gerald for his professionalism, attentiveness, and excellent people skills, noting he deserves recognition and a raise. During busy periods, the team manages a large volume of fresh, hot chicken efficiently, with front-line staff displaying patience and professionalism despite stress. The cooks stay focused, and the shift manager is actively involved in operations, even handling refunds when needed. The restaurant remains very clean and functions like an efficient factory even during chaos. Customers also mention that some frustrations exist, such as charges for all flats or drums, which can be confusing and lead to disappointment. Overall, the hardworking staff are seen as the unsung heroes of this location, and many appreciate their effort, hoping for improvements in service quality.