Schlotzsky's Deli
$ • Sandwich Shops, Caterers, Pizza
Hours:
2520 N Story Rd, Irving
(469) 276-7825
About Schlotzsky's
Customers' Favorites
Schlotzsky's Reviews
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pay attention to special orders....NO cilantro means No cilantro...I am one of the 18% that cilantro tastes like soap....please feel free to pour dish soap all over your next meal- you did mine.
No tomato might mean a food allergy....thanks for poisoning my salad! Why do I bother?
Schlotzsky's
All I’m going to say is we will never be dining here again. This is utterly ridiculous!! Having to wait close to 25 minutes for 4 sandwiches ( 2 of them kids meals) is ridiculous. Service is always slow and then being told to wait in the parking lot for 10-15 minutes while we wait. My three screaming and crying toddlers really appreciate the extended wait for lunch.
Come on now? How hard is it to make sandwiches? If it’s a staffing issue please...read full review
Menu
Hours
| Monday | 8AM - 9PM |
| Tuesday | 8AM - 9PM |
| Wednesday | 8AM - 9PM |
| Thursday | 8AM - 9PM |
| Friday | 8AM - 9PM |
| Saturday | 8AM - 9PM |
| Sunday | 8AM - 9PM |
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Schlotzsky's Deli offers a great dining experience with friendly and helpful staff. Customers frequently praise the excellent customer service, highlighting employees like Ben and Denzel, who go above and beyond to make sure visitors feel valued. Denzel, in particular, receives high praise for making an incredible sandwich that many say was the best they've ever had, suggesting he should be promoted. The staff are polite, kind, and attentive, creating a welcoming atmosphere.
The food at Schlotzsky's Deli is consistently good. Orders such as the chicken fiesta and fruit bowl are made as requested, with fresh and delicious ingredients. Customers appreciate fast service, whether dining in or getting food through delivery or DoorDash. Some mention minor issues, like missing bacon or avocado, but these are quickly resolved thanks to helpful staff and managers. The interior is clean, and the overall environment is pleasant, making it a recommended spot for a quick, tasty meal with excellent service.