“We had a great experience today. I took my 2 son's to eat and we were told to have a seat. We did and Kayla was our server. We asked what drinks they had and Kayla told us they had Pepsi products. We didnt know which ones yall had. Letting me know which pepsi drinks yall have would have been great. We ordered cheese sticks to start. They came out hot and good. We ordered a large stuffed crust pep and chicken Alfredo pasta for us all to share. Although we never got a refill on our drinks and after food was dropped off, we didn't get checked on until the check was dropped off...food was still good. We only recieved 1 silverware roll for the table, we split pasta, so my oldest son went to the front and asked for silverware and was given a single plastic fork.... odd since we were dine in so he should have been handed 2 more silverware rolls..we did have to eat our food off of our appetizer plates which had ranch and marinara on them already bcuz we split the app as well. New clean plates would have been better. We ordered a cookie as the check was being dropped off. Cookie took awhile but it was okay bcuz it was hot. We planned to eat it there but another lady dropped it off in a to go container without plates so we took that as a clue that we werent welcome anymore. Paying 60$ plus a tip..... I don't want to be rushed. These are things that can be fixed. Food was great, hot, as ordered, and server was sweet just not attentive or understanding of how the flow of the meal should go. Dropping a check off before I finished my food meaning I had to stop eating and dig my card out... dine in means a dine in experience. It should flow together at the customer's pace. Especially when spending a good amount of money for dinner. The kitchen was on it. They were working very well together and getting food out hot and made correctly even as it got busy. . . U could tell they were in a great mood and just in sync. There was a dark hair male server who was working his tale off. He was working tables inside and taking orders outside to vehicles. I never once seen him stop moving. He wasn't rushing people out, he was attentive, and pleasant. The bathroom was clean and the overall restaurant was clean. Very clean inside and out. The blonde haird lady who dropped off the cookie just said "yall got a cookie" while looking at the restaurant and not us. Then awkwardly walked off lol. Again, would have been ideal to eat the last part of our meal when it was hot. Who doesn't want to eat a cookie when it's freshly made, hot, and gooey???? That's when u want it. Heating it back up at home isn't the same. The cookie edges get hard when u reheat it. Js. Honest review here.“
“Hadn't been to this location in a while. Must admit, it's outstanding from previous years. All is fresh & ?. Reasonable prices. Dining room & ladies ? restroom are very clean!! Kudos to them for that. Keep ⬆️ the good work DQ in Kaufman!! Our New to-go place. ?????“
“I go to this location every work day for a salad. It's always super clean, they always get my order right (I ask for salads to be done a certain way) and the staff is just so great. Always smiling, always great moods. Never been to a better Subway with better staff or service.“
“The manager at night is always on point. I don't know how day shift is but definitely good people here all around. It's not like your usual taco bell and they don't mind you pulling around to check your order to see if it's all correct but there won't be a need to go inside to correct your order because it's always correct the way you want it. ?“
“I can confidently say this is the best McDonald's I've eaten at. All the members I saw there (20231116) were working efficiently and diligently to serve 10/10 fast food (I'm a gymbro, so don't think I have a bad taste in food or that I'm being bias to this kind of food). Unfortunately, I have not tried their ice cream, but judging from how well the place was put together (outside of the ketchup pump not working and the lid sizes not being labeled) I'm willing to bet their ice cream machine works. In other words, good ambience.“
“I can’t believe how many bad reviews they have. We honestly love going to this location, the food is always so delicious, the staff so friendly, and the manager very sweet. Never have we encounter any problems with the staff nor the food and we go there every other Saturday or Sunday.“
“The manager is freaking awesome at this location. It sucks that she’s always working by HERSELF and still has a great and polite attitude about it. It’s ridiculous how no one wants to work nowadays. Thank you for being the person you are. We need more people like her working…“
“I would give a better rating if I had received better customer service. I received my order hot and fast. However when I pulled up to the drive-thru window, all the employee flatly said was the amount of my total. I gave her my card, she took it in, handed it back to me and handed me my order and then closed the window the second it reached my hand, before I could even ask for ketchup. She didn't say one word or smile the whole time. For all I know she was having a bad day or just hates her job but either way if you work in customer service you shouldn't let that affect the way you interact with customers.“
“This morning we were passing through and ordered 2 ham breakfast croissants and 1 sausage breakfast croissant. When we pulled up to the window, no cars in front of us, we were immediately handed our order. I handed the lady our card, she swiped it, handed it back and said Thank you. We were never offered a receipt. We got a few miles down the road heading home and realized the sandwiches were cold, bread was hard and the cheese had even began to turned dark yellow and hard. My wife turned in a complaint online and 20 minutes later the GM called. Apparently it was the GM at the window who proceeded to argue that she made our order fresh before handing it to us, which she could not have done as there was not enough time!! She eventually offered to remake it for us but we were in Scurry and on our way to College Station. We declined. Looks like corporate may make it right for us.“
“Lisa Weber has done a great job in making this Whataburger a star location for the named burger chain. Once this location would get orders wrong threw drive thru and also take more time than needed to process orders. This is my neighborhood location i have visited for over 10 years. With a great pleasure i say job well done Lisa you along with your employees have made this the best location for Whataburger you can visit. Friendly, accurate and excellent service!“