McDonald's
$ • Fast Food, Burgers, Coffee ShopsAbout McDonald's
Customers' Favorites
Bacon Egg & Cheese Biscuit
Burger King Chicken Nuggets
Quarter Pounder with Cheese
Bacon Egg & Cheese Biscuit
Quarter Pounder Hamburger
Chocolate Chip Cookie
Hamburger Happy Meal
Double Filet-O-Fish
Hot Caramel Sundae
World Famous Fries
McDonald's Reviews
330 ratings
Share your opinion about McDonald's
Best mcdonalds in killeen
Over a good experience coming here
My family and I have been coming to this McDonald's for years. Between my parents, my siblings, our children, and grandchildren, we have been loyal customers for a long time.
Unfortunately, over the past year, the customer service has declined significantly, especially in the drive-thru. Our orders are frequently incorrect, and the order confirmation screen is often not used, so we cannot verify that our order was entered correctly. We also rarely receive a receipt, making...read full review
Unfortunately, over the past year, the customer service has declined significantly, especially in the drive-thru. Our orders are frequently incorrect, and the order confirmation screen is often not used, so we cannot verify that our order was entered correctly. We also rarely receive a receipt, making...read full review
Hours
| Monday | Open 24 hours |
| Tuesday | Open 24 hours |
| Wednesday | Open 24 hours |
| Thursday | Open 24 hours |
| Friday | Open 24 hours |
| Saturday | Open 24 hours |
| Sunday | Open 24 hours |
McDonald's restaurant has friendly and helpful staff, with crew members who are polite and courteous. The food is served hot, and the restaurant offers a good selection of meals. The location has a spacious parking lot with easy access to the road and accommodations for wheelchair users. One staff member, known as the "big guy at the window," is particularly noted for his cheerful demeanor in the morning. The parking lot's layout can be challenging for low cars. Staff members, like Precious, are willing to go the extra mile, checking on details such as Happy Meal toys even during busy times, which adds a personal touch to the service. However, some customers have experienced issues, such as incorrect or incomplete orders, and fries that seem overcooked. Depending on the shift, staff can sometimes be rude, and there are inconsistencies with menu offerings, like mocha frappes being refused after 11 pm despite being available at times. Overall, it is a welcoming and accommodating restaurant with friendly staff and a good atmosphere.