Jimmy John's
$ • Sandwich Shops, Fast FoodAbout Jimmy John's
Jimmy John's Reviews
95 ratings
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Wish they delivered my area. Trailwood Village
Been to this Jimmy John's location for lunch probably 5 times in the last year. But I'm done, won't return. The cashier is consistently unfriendly. The food is usually good. But they're very slow. This time was the slowest, pretty sure I got my sandwich 15-20 minutes after ordering. Only two ladies working (they honestly needed more help, I think they had some online orders they were prepping in addition to the 5 or so customers in the store). And they made my order wrong (I ordered...read full review
Walked in on 8/1 12 minutes to 9 and was told the place was closed already I asked why the open sign was still on and one of the employees said we forgot. Website says closes at 9 now I understand it was just under the wire but still. I guess the owner does not like Money looks like I will make the extra drive ro the one by HEB at the I-59 sad..
Hours
| Monday | 11AM - 9PM |
| Tuesday | 11AM - 9PM |
| Wednesday | 11AM - 9PM |
| Thursday | 11AM - 9PM |
| Friday | 11AM - 9PM |
| Saturday | 11AM - 9PM |
| Sunday | 11AM - 9PM |
Jimmy John's in Kingwood is known for its friendly and attentive staff who provide good customer service, which is not always common in fast food places. Many customers appreciate the employees who work quickly and accurately, ensuring orders are made to their specifications, even accommodating special requests like cutting sandwiches into pieces or keeping veggies separate.
Regulars enjoy the Turkey Tom and the Vito with turkey, both of which have received positive feedback for their taste. However, some customers have expressed frustration with the service speed, citing experiences where their app orders were not prioritized over walk-in orders. Despite this inconsistency, the staff remains professional, even when faced with challenging situations like unruly customers.
While the restaurant does not offer delivery to all areas, the overall vibe is one of commitment to customer satisfaction, making it a popular spot for those looking for a quick meal in a pleasant atmosphere.