Schlotzsky's Deli
$ • Sandwich Shops, Caterers, PizzaAbout Schlotzsky's
Customers' Favorites
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The Original
Schlotzsky's Reviews
184 ratings
Share your opinion about Schlotzsky's Deli
ordered food online went to pick it up and one lady was walking around cleaning up and the lady at the drive thru window never can to the window. They both looked at me and turned their face. I drove back around to the menu and another car was ordering their food. The lady finally came on the intercom so I told her I had an online order. She was very rude when I arrived at the window and proceeded to cuss and tell me to leave she also shot me and my family the middle finger from...read full review
Very awesome place! They are always very nice! The original is always the best to go with!!
Food was fresh and great. Service was okay.
They ran out of Big buns that week day and only had Medium and Small sandwiches.
No extra talking was exchanged. Store was quiet and clean.
They ran out of Big buns that week day and only had Medium and Small sandwiches.
No extra talking was exchanged. Store was quiet and clean.
Hours
| Monday | 9AM - 9PM |
| Tuesday | 9AM - 9PM |
| Wednesday | 9AM - 9PM |
| Thursday | 9AM - 9PM |
| Friday | 9AM - 9PM |
| Saturday | 9AM - 9PM |
| Sunday | 9AM - 9PM |
Schlotzsky's Deli offers a convenient location with acceptable service, though experiences vary. The inside is generally clean, and the staff can be friendly and helpful, as seen with some employees who are very patient and accommodating. However, service can sometimes be disappointing, with instances of rudeness and unprofessional behavior from staff, including one who was very rude, cussed, and even made a rude gesture. This has led some customers to feel unwelcome and decide not to return.
Food quality is mixed; the roast beef sandwich is praised for its lean, high-quality meat, and the crispy red onions add a nice touch. However, the bread tends to be dry and unremarkable, and the tomato used is often unripe and flavorless. Customers note that the bread is dry even when eaten as leftovers. The restaurant also sells Cinnabon for $3.49 for a small one.
An issue raised by some customers is related to franchise policies, particularly about pennies being phased out. When paying with cash, customers are often shorted pennies, which is seen as a matter of principle by some. Overall, the restaurant provides decent food and service at times but is marred by occasional rudeness and inconsistent quality.