“This is my fav McDonalds not just because it is the closest to me. The staff there are always super friendly and the one day I had a problem with the app, they immediately got me squared away without a problem.Also, they truly have the best sodas of all of the McDonalds in the area. I don’t know why or how, you’ll just have to trust me - I know my Dr. Pepper and their’s is better than the other McDonalds in town.And FYI - the app really will save you money. They don’t give me anything extra to say that but I go there a fair amount and I can tell you that if that is the case for you as well, download the app. But make sure you close it out after you use it so it doesn’t glitch on you the next time you use it and say you have to wait 15 minutes to use it again.“
“last night after the Madonna concert my friend, aunt and I went through the drive-thru at like 2 in the morning and mind you with being the only ones in line the cashier michael was so patient and kind to us we truly appreciated the service. He made sure the food was hot and fresh for us. he made sure that my family was taken care. thank you so much for feeding us michael at mcdonald's. i will always be a miciddys kid at heart with my nuggets and sauce“
“One of the best services at McDonald's that I have experienced in a long time. Daniel came over a few times to check on everything and the atmosphere felt welcoming. The food was hot and fresh. Great service!Kid-friendliness: Play area was clean and attended to multiple times during our time there.“
“Came here twice in 1 week to grab food for the kids at night. Once was drive-thru while other time we made it before they locked the doors.Both times, the food was decently fresh with the later time, ironically, very hot and fresh. Both times, I ordered McNuggets and Fries.I do agree with other reviewers that the service end could use improvement. The morale seems low. However, I honestly only cared that my food was decent, so it was a good enough experience for me.Kid-friendliness: Happy Meals available.“
“Hi! I went to McDonald's off of W. main Street in Lewisville today. There was a staff member named Tarsh who was absolutely amazing! She was such a bright light to my day! She has wonderful customer service. She was so warm and welcoming and it really made my day. I had just come from visiting my mom in the hospital (where the staff was not the best). Speaking to Tarsh at this McDonald's truly made such a difference! She really was amazing! I pray that she gets recognition because she truly deserves it. She is an outstanding employee to have!!!! ?❤️ “
“Don't know how it is inside I do curbside, I love the fries but sometimes they can be hit or miss and I have to take them back inside to get fresh hot ones, and one time (as I'm watching this whole transaction out of my side mirror )the employee took my order to a vehicle that wasn't even parked in a curbside spot at all and handed the food and drink to this person then the person realized that wasn't their order at all so the employee brought the food to my vehicle as if I was gonna eat it after all that! Stupid is as stupid does.“
“There was NO ONE inside other than the non-english speaking staff, which was fine. However, I couldn't place an order at the register like the old days has me so used to. Had to place it at the kiosk, which was weird. There were no napkins for me to take when my order was ready and the people I was asking about that didn't understand English. Finally, I guess my sign language worked and was given a few napkins - interesting experience for a McDonald's -“