McDonald's in Irving

“The staff are very good about taking your money but needs improvement on making sure that they have the order correct. Too much focus on taking our money and not enough on making sure that they are giving us what we paid for is not good service. 🧐“

“Food was frwsh and hot. The atmosphere was cool and cozy. The restaraunt was very clean and had a nice layout. There were plenty of seating all around with a cozy view. The food was hot and delicious. Service was fast and friendly. Ordering was fast with a real person or the touch screen display. There was plenty of parking all around the restaraunt .“

“i stopped here after a late shift because i needed something quick before heading home. the drive thru moved faster than i expected and my order was correct. the fries were hot and the staff member at the window was friendly. it was a simple visit but everything went smoothly and i would return again.“

“Since I’ve been working in the area, this is the Mc Donals of my choice.
Even when they are busy, the service has been 5 ⭐
My food is always 5 ⭐
Place is always clean 5 ⭐“

“Joshua has the most upbeat energy. His demeanor uplifted me on my exhausting break and he is full of Christmas spirit. I’ve never heard a more genuinely kind and enthusiastic McDonald’s employee. Not only does he need a raise he needs a promotion. I went out of my way to ask who took my order because he wasn’t at check out in the drive thru. He was incredible! Go Joshua!“

“I was staying near the airport, and this McDonald’s was the closest to my hotel. The lobby area was very nice and comfortable for dining in. The employees were very helpful and quick to prepare my meal. When I arrived, the restaurant was empty, so I was able to sit wherever I liked and enjoy a quiet visit.

The location is also surrounded by several retail stores, which makes it very convenient. The food was just as good as any McDonald’s I’ve been to, but the staff at this location really stood out and made the experience even better.“

“I had a really great curbside pickup experience at this McDonald’s. The employee who brought out my order was very polite and friendly. He even had a tray of different sauces with him and asked if I needed any, which was a really nice touch.

I also appreciated that they put the napkins in a separate small bag, so they stayed clean instead of being mixed in with the food. It’s a small detail, but it shows they put thought into the service. Overall, very thoughtful and excellent customer service!“

“I had a great experience at McDonald’s thanks to the manager, Maritza. She was extremely friendly, professional, and made sure everything was running smoothly. You can tell she truly cares about both the customers and her team. Her positive attitude and excellent customer service made my visit enjoyable, and I will definitely be coming back. McDonald’s is lucky to have a manager like Maritza leading the restaurant!“

“Nice to see a McDonald’s with actual people working and serving customers.

Also the ability to refill your own drinks and not wait on someone to show up at a counter acting like you’re insane for asking for anything.“

“I used to come here a lot of with my friends during High school. I remember we had so much fun hanging out during our lunch breaks.

Occasionally the amount of people here would vary especially since we’d come in medium groups, but the service was always diligent and quick.

Depending on how much people there were, the food would come out quite well, as in fresh. When it was empty, the food which was served was not exactly fresh, and the oil used tasted old. Of course, from McDonald’s, always expect the same food quality.

The service in contrast was very efficient and better than I had expected. The staff are very acknowledgeable and helpful. I’d like to thank them for always providing us with food especially when we only had about 20 minutes to eat before we had to go back for class.

The atmosphere was pretty clean and I don’t remember trash being left around before we sat.

Overall, I would like to give this McDonald’s a 7/10 rating, and if you’re looking for quality over quantity, then this is the place for you!“