McDonald's in Irving

“The staff are very good about taking your money but needs improvement on making sure that they have the order correct. Too much focus on taking our money and not enough on making sure that they are giving us what we paid for is not good service. 🧐“

“This McDonalds usually has great service, has great food however the homeless population around it drags the atmosphere down a bit, Restrooms are clean and has a play place for kids. Tons of parking when it’s not busy but no parking when it’s not. And Guess what their Ice Cream Machine works everytime!!“

“We went right after the ice started melting. Those fries and chicken nuggets were so fresh, it was like stepping back in time to 1994. And the staff only charged us 15 cents per mac sauce container!! Obviously we got 6 to eat with everything. Most accurate order we received to date, but the freshness of the food is really what sold us on this location.“

“Joshua has the most upbeat energy. His demeanor uplifted me on my exhausting break and he is full of Christmas spirit. I’ve never heard a more genuinely kind and enthusiastic McDonald’s employee. Not only does he need a raise he needs a promotion. I went out of my way to ask who took my order because he wasn’t at check out in the drive thru. He was incredible! Go Joshua!“

“I mentioned to the manager how different the store is versus a year ago. I noticed smiling happy staff that gave extra attention to customers. Store was very clean and welcoming. The manager mentioned had been there 6 months. We congratulated him and his staff for such a big difference in experience. Even the wrapping and boxing for burgers and Big Macs looked carefully prepared with perfect perportion. Great caring staff make great stores and great food. It trickles down. Congrats on now being one of the best McDonald's out there. What a turn around. I hope owners keep the focus on staff as they are doing now. We will be back now.“

“I was staying near the airport, and this McDonald’s was the closest to my hotel. The lobby area was very nice and comfortable for dining in. The employees were very helpful and quick to prepare my meal. When I arrived, the restaurant was empty, so I was able to sit wherever I liked and enjoy a quiet visit.

The location is also surrounded by several retail stores, which makes it very convenient. The food was just as good as any McDonald’s I’ve been to, but the staff at this location really stood out and made the experience even better.“

“Ok,,, well we should work on opening on time in the Morning and putting just a little more sugar in the sweet tea and if the drive through guy could stop sounding like he was forced into labor then I may come here more often, but the food is always on point when they actually are operating the business.“

“The food was perfect. It was fresh, hot, and exactly what I would expect from McDonald's itself. However, the people aren't the friendliest, they ignore guest with questions regarding their orders. I know they get busy and frustrated with rude people, but I feel a little more acknowledgment of the customers would've been preferred. Overall not a bad experience“

“The word to the okay years are automatic making it easy for littles to escape and there isn't a slide that goes from top to bottom. So there's not really a reason for your toddler to come out with out incentive. You have to go get them or be creative.“

“For parents out there you have to know that this is one of the cleanest McDonald’s out there! I am always happy to come here and see the staff making sure that tables and floor is taking care of! The playground does not have the obnoxious tv-computers for kids to play with.
Please management keep it clean!“