“I got the food that I ordered, as it was ordered and it was hot. The only 2 complaints I have are the fries were not filled like I believe there are supposed to be, and when I was asked to pull forward to wait for my food I was directed to stall 4 which was occupied by another car. I had to drive around the building after that car pulled out. It was rather busy but they either need a camera to see which spots are taken, or take the hit on time and let you sit at the window.“
“Just wanted to give a huge shoutout to Parnish!! She is truly an amazing manager! I overheard her coaching a coworker about not serving undercooked fries after someone brought them up too early. Instead of just letting it slide, she had them remake the order and explained why it’s important that customers always get the quality they paid for.
It was really impressive to see a manager who genuinely cares about doing things right and making sure every customer is taken care of. Big thank you to Parnish!“
“I usually have good overall experience here. But the black coffee I had here the past two days tasted like hazelnut flavored. Are local managers/employees allowed to switch from the standard flavor? I don’t like to be served a coffee flavor that I didn’t order.“
“This place forgot my fries. All Grand Prairie fast food restaurants should have their managers train in Plano or Frisco where the restaurants are fast clean and accurate. Edit: I recently came back to this restaurant and it was much better.“
“This McDonald's service is great, lines always moving fast even when busy. Service is 👍, years ago I used to din in for breakfast almost every morning, service was great, food fresh all the time, place always was clean the crew here moves fast that's good team work and great management. 👍 Mr.Brooks“
“Man this Mcds stands out from the rest in the area for sure. The food is always hot, place is always kept really clean and by far the Hispanic manager has some serious customer service skills. I came in as he was setting the gate to close and he still let me in and handled my order personally. Didn't catch his name but ill be back soon. ⭐️⭐️⭐️⭐️⭐️“
“It was very pleasant to get the only McDonald's 25 de Diciembre and find a delicious big mag with its combo and a frape coffee with a delicious smutink, only a small error with the order but corrected with your work team, plus they were in high demand, congratulations and Merry Christmas and Happy New Year 2025.“