“Don't trust window person at 4th and Hawkins in Longview. I saw the older lady pick up cherries with her fingers ( no gloves) and put the in shakes. The lines in drive thru and horrific. Also some of the pictured menu are not like ordered.“
“Service was good. Took a little longer than expected to receive the order. I only ordered one meal. I am assuming their supplies were low, but I was handed the entire meal individually, without a bag for each item, or to put all the items into.“
“They were a little bit slow but it's want too bad. Staff member who helped us was really helpful and kind.Ordered one chili cheese Coney Dog with the side of french fries and a Dr Pepper. Everything came out hot and it delicious.Order the number two just a regular cheeseburger with chili cheese tater tots and the new shark slushie that they have advertised. This was a hit with the family!!!Also had the jalapeno cheeseburger and it had way too much mustard on it even though we did ask for light mustard. Surgery was a new Sour Patch slushy float and it was a hit with the kid.Only negative, They need to learn to make the drinks after the food is done being cooked because the slushys were somewhat melted by the time we got it.“
“All I ordered was an ice cream cone and it took them proximately 8 to 10 minutes to bring that out to me. When I received my ice cream cone it was on the super soft side like it had been sitting for a minute. But the ice cream cone was delicious other than that.“
“We are not from around here and we went to sonic to get a few drinks and a burger and we waited to order for 20 min then one of the employees asked if we were helped yet and we said no. He told us to pull up to the window so we did just that and when I tried to order at the window, the girl that came to the window said “ I’m not aloud to take your order through the window that I would get in trouble and to go back through the drive thru and she would take our order” so we did just that and we proceeded to wait and extra 5-10 min for someone to take our order and it wasn’t the girl it was a guy that took our order. Then we got our drinks and still proceeded to wait and extra 10 min for a burger that was already made.We just wanna say thank you again to the manager for making things right for us. We appreciate it. & will definitely come back in the future. :)“
“Stopped in here on our way out of state for something to hold me over till we got to our destination. Had the super sonic burrito with no jalapeños. Was very good and filling and they even gave my dog a piece of bacon, so he loves them! Thanks sonic crew!“
“The credit card reader was out at the stall I pulled up to, and the Route 44 drinks were mostly ice. After we finished the drinks, we decided to go to the grocery store and got 2 12-oz cans of drinks. There was so much ice in the cups that a single 12-oz can filled each cup back to the top. Nothing that the staff did wrong, though.“
“Omg i enjoyed my burger yesterday! My burger was made perfect. It was made the way i like it. I have'nt had a good Sonic Burger in almot 15 years! This is my favorite Sonic.Update: 1/9/24Whoever worked this morning shift did their thing! They need to work all day! Lol. I havent had Sonic food that good in 4 years!“
“Are usual stop to fuel up before we get on the road. Thanks to I'm assuming was the managers I think they're names Lisa & crystal service 5 star, food 5 star!. This will be our go to snack stop before are daily commute to Dallas!."EDIT"... Stopped thru evening time after a long day quite busy as usual my order was correct and was created and treated properly. Only complaint I see was a few self pretentious customers whom thought they had priority over everyone and everything. Respect is earned not given!. If they're order came out wrong it could've been due to there attitude!. Once again Sonic on point for a late night dinner snack!. Keep up the good work and dont let a self righteous individual spoil it for everyone!“