Dairy Queen in Lubbock

“Came in for dinner we were not greeted when we came in young lady with glasses took our order and we asked for fresh fries and she rolled her eyes at us I’m a manager and I would not treat my customers like that. We felt very disrespectful.“

“I did an online order, and when I got home and opened it up, it was the wrong order :/

I didn’t call in and complain or anything, it was fine just disappointing.

Then to my astonishment, I get a call from Shannon, the manager at this location who apologized for the mistake and gave me an IOU for the same meal for free! Everybody makes mistakes, but great businesses go the extra mile to make up for them. Thank you Shannon!“

“I haven't been in a long time. We used the drive thru for blizzards. They're always good. They still turn the blizzards upside down before they give it to you. I honestly didn't think anyone would care anymore. They don't skimp on the candy and they're always well mixed. No unmixed pockets of vanilla ice cream to be found.“

“I have weaned off ofDQ sine they have changed menus to the new style of burgers. We have recently moved to Lubbock and I was convinced to give DQ a try. I was so surprised when I saw the menu had the Beltbusters and Hungerbusters on the menu. I really enjoyed our meal and I had to let the manager know. She told me ALL Lubbock DQ’s had the same menu. It is good to be home again. Friendly service and clean dining area. I will be going back.“

“The food was hot & really good! The people were also nice. The ice cream was really good as well & they actually but a good amount of candy in the blizzard! Everything in my order was correct whoch is nice & I could tell they made it fresh!“