$$ • Breakfast, Brunch, Lunch, American, Family Style

1627 University Ave, Lubbock
(806) 744-5153


Take-Out/Delivery Options


Reviews for IHOP

Staff was rude, place was filthy. 6 a.m. had to stand there for over 5 minutes while being ignored by staff. One customer in the building and 3 people wrapping silverware while 1 waited the table and never said a word. Had to say something to staff and was told while they all sat and talked they'd be there in a minute. Food was cold and bad on arrival. When asked why the food was cold, was told they were busy in the kitchen when my wife and I were the only ones there.

We ordered chicken and waffles and a sample platter plate. The sample platter was all there and they told me they didn't have any chicken, but I would have at least expected a substitute like bacon or something since they charged me for the full plate and only gave me a waffle.The service was great, but I expected a discount or a substitute for the chicken at least.

Server was not wearing mask because it was hard to speak. Out of 10 employees I counted 3 wearing mask and one wearing it under the nose. The table werent clean properly. They were using the same rack to clean the tables. I never saw them rinsing or spray the table to desinfect the table. Servise was super slow.

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