IHOP

$$ • Breakfast, Brunch, Lunch, American, Family Style

Hours:
1627 University Ave, Lubbock
(806) 744-5153

Ratings

Take-Out/Delivery Options

Tips

Reviews for IHOP

Staff was rude, place was filthy. 6 a.m. had to stand there for over 5 minutes while being ignored by staff. One customer in the building and 3 people wrapping silverware while 1 waited the table and never said a word. Had to say something to staff and was told while they all sat and talked they'd be there in a minute. Food was cold and bad on arrival. When asked why the food was cold, was told they were busy in the kitchen when my wife and I were the only ones there.

We ordered chicken and waffles and a sample platter plate. The sample platter was all there and they told me they didn't have any chicken, but I would have at least expected a substitute like bacon or something since they charged me for the full plate and only gave me a waffle.The service was great, but I expected a discount or a substitute for the chicken at least.

Server was not wearing mask because it was hard to speak. Out of 10 employees I counted 3 wearing mask and one wearing it under the nose. The table werent clean properly. They were using the same rack to clean the tables. I never saw them rinsing or spray the table to desinfect the table. Servise was super slow.

More Reviews(139)

Hours

Monday Open 24 hours
Tuesday Open 24 hours
Wednesday Open 24 hours
Thursday Open 24 hours
Friday Open 24 hours
Saturday Open 24 hours
Sunday Open 24 hours

Hours or services may differ due to COVID-19. Please contact the business directly to verify hours and availability.