Tommy's Famous Burgers
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About Tommy's Famous Burgers
Tommy's Famous Burgers Reviews
We went in to eat and ended up waiting over an hour, only to find out they had given our food to someone else 😡. When we asked for a refund, they said they couldn’t give us our money back and would only issue credit—seriously?! The staff were kind, but the new GM, Nikki, was extremely unprofessional and rude toward customers. Sadly, this will be our last time at Tommy’s. ✌️ If you want to run a successful business, you’ve got to provide better customer service!...read full review
My husband just called in and picked up an order for 3 cheeseburgers and fries, two with everything one meat cheese bread only. Just got home and we have 3 plain an dry cheeseburgers, NO jalapeños on the side, and a flat flat flat diet Dr Pepper and cherry lime. We will never be back and don’t recommend anyone go there.
Horrible customer service from staff. Waited 25 min for my meal. I finally went over and asked if my meal was ready and she handed me a cold burger and fries. I asked why didn't you call me she stated "Our speaker is broken". I asked why they would tell people to wait to be called knowing it doesn't work. I have eaten here for over a decade and I will never give this place a dime again.
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Tommy's Famous Burgers is a popular local restaurant known for its great food and friendly staff. The restaurant offers a drive-thru option and a clean dining room. Customers praise the classic cheeseburger and fries, with the option to add chili and cheese. Many find the food fairly cheap and simple, and the staff is really nice and gracious. Some recommend the fish sandwich instead. Overall, it is a reliable choice for a satisfying meal.