Customers` Favorites
Customers` Favorites
“Ordering through the mobile app is a literal cheat code. No need to wait in line or for the sandwich artist to assemble the sub. You don’t even have to interact with anyone just walk in and pick up your delicious sub and be on your way. This location is actually further away from me but I don’t mind making the longer trip for good food.“
Customers` Favorites
“It was AMAZING!!!!!! Our server, Ms. Elisiana was SOO SWEET AND VERY ACCOMODATING!! Me and my friend visited the place for the first time and we dont rly go to sub shops so we werent rly familliar with like what to do and get. When we pulled up to her counter, even though we kinda took too much time, she still explained to us every single sub order we had questions about and even gave her personal recommendation, and when we tried it out, IT TASTED AMAZING!!!! Wouldnt have my first experience at sub shops with any other place! HIGHLY RECOMMEND FIREHOUSE! And Ms. Elisiana, thx for being so hospitable! Made the experience rly great!!“
Customers` Favorites
“I honestly never write reviews but I’ve been a customer here for about a year now and I absolutely love it. It’s a place I’ll always choose to come back to.
Today especially, I felt like I needed to leave a review. I was having a really bad day and the ladies who helped me, I didn’t even get their names were so incredibly kind and genuinely helped lift my spirits. They probably don’t even realize how much their kindness meant to me, but it truly helped turn my day around.
This is what great customer service is all about. Sometimes it’s the smallest acts of kindness that make the biggest difference. Thank you for making my day a little better.“
Customers` Favorites
“good food great friendly service at the Pearland location!....went today to donate to a good cause!....while waiting in line me and my wife's son and girlfriend ended up there too“
Customers` Favorites
“Was passing by heading back home & wanted to try something different. Charley's did not disappoint! The bacon 3 cheesesteak, Cajun fries, & watermelon lemonade were delicious!! The service I also received from Angel was amazing! This young man had a smile the entire time & was very helpful with all my questions!“
Customers` Favorites
“We had an amazing experience. Isaiah our server was so kind and patient. Also everyone there greeted us with a smile. It was an amazing experience and my sister loved her sandwich. She said it tasted better than subway!! The sandwich was a 10 out of 10. Id would love to go back there just for the experience. Absolutely amazing!!! Thank you Isaiah for your hospitality and thank you for your kindness and patience!!“
Customers` Favorites
“We Love Firehouse Subs silver lake Pearland, we love the owner, Stacy and Lupe, they always make us Golden Girls feel like Family, The sandwiches and fry’s are the Best!“
Customers` Favorites
“I ❤️ Schlotzsky’s in Pearland. Friendly workers, clean environment, great food. 😋“
Customers` Favorites
“Food is amazing. Staff love thier Jobs. Service is top notch.“
Customers` Favorites
“Austin was amazing! My grandmother and I went in for a quick bite and he being the only work, had a lobby full and handled everything quickly and professionally. He never looked stress and his manners shinned thru(: we appreciate him & kindness“
Customers` Favorites
“Went to this subway yesterday for the first time and will be going back. The place was clean, service was above and beyond kind, polite friendly and the food was delicious. I appreciated the patience while I confirmed details for a sandwich I was picking up for someone else. Very impressed!“
Customers` Favorites
“The employees were very nice and friendly . The store was very clean. The sandwich was amazing. I would recommend going to this subway over other ones. Keep doing what you’re doing there. It’s a great establishment with great employees.“
Customers` Favorites
“Drove thru, confusion on ordering, so I came inside. Attitude will hurt a business.No one there but me. I told her I chose to come inside because of the confusion on what I was ordering. I apologized that I never have ordered in their drive thru before. She and the other lady were not friendly at all. Not a smile insight. I order there many times, take out, and dine in. She started my sandwich, and I realized she was doing a foot long. I told her I wanted a 6" not a foot long. She had already put the chicken on. I apologized. She never asked me what size once. Attitude from both women came on thru looks and tone. I don't expect them to be there long. I apologized several times. It went unexcepted. Maybe a language barrier, not sure.I will still go there, if either of them are working I will go to another location. There's no need to ever be rude. Employee nor patron. I am 71 and not a rude person. Maybe they both were having a bad day. I was having a great day and finishing it off with a great sandwich!“
Customers` Favorites
“Gabriel was absolutely outstanding. I have never enjoyed a Subway experience as much as I did interacting with Gabriel. He was kind, professional, respectful, and attentive. I cannot say enough good things about him. He patiently prepared my sandwich the way I wanted. I haven't been in Subway for a very long time, but because of Gabriel, I will be back soon. And it wasn't just how he interacted with me. A young boy came in looking for a footlong cookie. They did not have it, so the boy ordered a few. After ringing it up, Gabriel suggested the young man get a few more cookies that would cost about the same as a footlong cookie. He recommended he take them home and make his own footlong cookie, and also suggested he add ice cream. It sounded so good, I started to do the same, but I am on a diet, getting ready for a European vacation at the end of the month. I had difficulty completing the review in the store, but the fact that I am doing this from my computer at home shows how important it was to me to ensure that the Subway franchise knows how special an employee they have in Gabriel. I hope all of your employees are at least half as wonderful as Gabriel.“
Customers` Favorites
“Outstanding service. I put in for a very large order for an office, I was treated like a celebrity. Got all the help i needed to load my car, opened doors for me, etc.
....And then I dropped the ball and forgot to take box full of chips, didn't even know it until I got a text from, who I assume was the manager. I forfeited the chips due to timing and distance, she insisted on delivering the chips for me and she did just that. Right on time for the break out meetings we were having. My out-most respect for this operation here. I highly recommend you catering done here. They will take care of you better than any other business.“
Customers` Favorites
“The sandwich artist working 10/27 around 4:30 was amazing so helpful and sweet to the costumers. I played an online order and ate it inside and she was so sweet to everyone and i just wanted to brag a little bit in case the manager looks at the reviews.“
Customers` Favorites
“I’m not sure why this location has 2.1 stars on Apple Maps but it was a very clean location! The worker who completed my sandwich was kind and quick. My sub was delicious! Usually Subway is a hit or miss but I’m happy to say they are the exception.“
Customers` Favorites
“Today we stopped in about 11:30 am after our walk and they had a whole soccer team and Andres was the only worker there and he kept his cool a served everybody effectively . He was fast, nice and because of him I’ll find my way back to this subway!! He deserves a raise for sure!!“
Customers` Favorites
“The food was great, but I had to wait at least 20-25 minutes for an online order. There was only person working there. Maybe some seniors at Susan B. Anthony High School could use a job because it's right down the street from this shop. Just a suggestion.“
Customers` Favorites
“I always come to those one for lunch at work. I get the grilled chicken and add bacon since I'm not a big fan of the rotisserie chicken. The portions are a little small but I'll get double meat sometimes to balance that out since I only get a 6 inch. Very nice ladies making sandwiches and always smiling.“
Customers` Favorites
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“Can't wait to serve the community!“