“We ordered online and were shorted some food. The phone call was easy, Santiago was very nice, gave a credit for us and it wasn't a hassle to deal with the error. Santiago is great at customer service. That seems rare these days. Thank you Santiago!!“
“I come to this location way more than I'd like to admit but every time I do my order and experience is 10/10 every time!I rarely put reviews but after seeing the awesome customer service this team had with a "Karen"-type of situation I just felt the need to highlight today's team. The problem customer had some of the worst language and behavior I've ever seen. As an outside observer, i just want to say your team did an awesome job at deescalating the situation and I would be proud of them as my team.This will always be my goto wingstop! ?“
“I especially want to thank Adriana for her excellent attention. He was very friendly, patient and professional all the time. It shows when someone does their job with dedication, and she definitely did it. Thank you for making the Wingstop experience so much better. I hope they always attend like this!“
“I just left about an hour ago & experienced great customer service from the young lady that took my order (3/1/2025 @ 4pm). She was accommodating with my my flavor combo order & my food was ready fast. Wings were good and I typically don't eat Wing Stop so thanks to her for making my experience there positive, I'll return more often.“