Wingstop in Carrollton

“I want to take a moment to recognize Mario at Wingstop for his outstanding service. From the moment my husband and I interacted with him, he was kind, patient, and genuinely caring. It’s rare to come across someone who not only does their job well, but also makes you feel seen and valued as a customer.

Mario carried himself with professionalism and a positive attitude, even during what seemed like a busy time. He was attentive, respectful, and took the time to make sure everything was correct, which truly made a difference in our experience. His warmth and dedication did not go unnoticed.

Employees like Mario are a true asset to Wingstop. He represents excellent customer service and left a lasting, positive impression on us. Thank you, Mario, for your hard work, kindness, and for going above and beyond — it truly matters 🍗👏🏽“

“The ONLY location I usually go to. I ordered wings and more online 6/16/24. I didn't get the Cajun fried corn on the cob I ordered. I've been trying to call because I can't go up there and I have yet to get an actual answer. I understand people make mistakes. That being said, please don't piss me off by having me on hold for over 10 minutes every time I call. If I had time to go up there I would but if I don't have time to go I apparently don't have time to be waiting on the phone. This is the location I use the most but if this is what's gonna happen every time I have an issue I will go to a different location, there are plenty of them to go to. PLEASE DO BETTER when it comes to answering the phone and not automatically putting paying customers on infinite hold. You literally just dropped from 5 to 4 stars with me. Smdh.“

“They unfortunately gave us the wrong order but immediately fixed it and gave amazing customer service the entire time. I didn’t get her name but I believe she was a manager and she had piercings. She was very helpful. The food was delicious as always.“