βThe ONLY location I usually go to. I ordered wings and more online 6/16/24. I didn't get the Cajun fried corn on the cob I ordered. I've been trying to call because I can't go up there and I have yet to get an actual answer. I understand people make mistakes. That being said, please don't piss me off by having me on hold for over 10 minutes every time I call. If I had time to go up there I would but if I don't have time to go I apparently don't have time to be waiting on the phone. This is the location I use the most but if this is what's gonna happen every time I have an issue I will go to a different location, there are plenty of them to go to. PLEASE DO BETTER when it comes to answering the phone and not automatically putting paying customers on infinite hold. You literally just dropped from 5 to 4 stars with me. Smdh.β
βHello I came in today and was greeted by Mrs Nadia and Mr Corey they gave me the BEST customer service available in the state of Texas literally my food was hot and fresh as requested and also was offered to become apart of the wingstop membership program by Mr Corey I have been coming to this wingstop location for a long time and the staff you guys have now are amazing good customer service is hard to find these days and I’m extremely thankful I found it at this location thank you guys and for sure I will be a customer to this store only shout out to management front cashiers and the cooks for sure see u guys in a few daysβ
βI want to take a moment to recognize Mario at Wingstop for his outstanding service. From the moment my husband and I interacted with him, he was kind, patient, and genuinely caring. Itβs rare to come across someone who not only does their job well, but also makes you feel seen and valued as a customer.
Mario carried himself with professionalism and a positive attitude, even during what seemed like a busy time. He was attentive, respectful, and took the time to make sure everything was correct, which truly made a difference in our experience. His warmth and dedication did not go unnoticed.
Employees like Mario are a true asset to Wingstop. He represents excellent customer service and left a lasting, positive impression on us. Thank you, Mario, for your hard work, kindness, and for going above and beyond β it truly matters πππ½β