Chipotle Mexican Grill
$ • Mexican, Fast Food, Pet FriendlyAbout Chipotle Mexican Grill
Customers' Favorites
Steak Burrito
Chicken Bowl
Burrito Bowl
Chips
Chipotle Mexican Grill Reviews
257 ratings
Share your opinion about Chipotle Mexican Grill
Chipotle food itself was good. Although the service was lacks some improvement. But overall the freshness and preparing of it was super.
Pretty good
The bag of chips i received were stale and one of the workers dropped pinto beans on the ground and picked them up and put them on top of the rest of the pinto beans to serve. Her apathetic look at me when she knew I saw gave me the impression it wasn't the first time. Yuck!
I was given a link to submit the same info above and received a 30 day voucher for another bag of chips and queso. No mention on their staff member and the clear food safety violations.
I was given a link to submit the same info above and received a 30 day voucher for another bag of chips and queso. No mention on their staff member and the clear food safety violations.
Hours
| Monday | 10:45AM - 10PM |
| Tuesday | 10:45AM - 10PM |
| Wednesday | 10:45AM - 10PM |
| Thursday | 10:45AM - 10PM |
| Friday | 10:45AM - 10PM |
| Saturday | 10:45AM - 10PM |
| Sunday | 10:45AM - 10PM |
Chipotle Mexican Grill is a fast-casual restaurant that offers a mixed experience for customers. While some visitors have found the service lacking, noting employees on their phones and tables needing cleaning, others have enjoyed fresh and hot ingredients along with friendly staff. A commitment to customer satisfaction is evident, as a manager has gone above and beyond to fix issues with incorrect orders.
However, recent feedback highlights some concerns. One customer noted that their veggie burrito with brown rice contained undercooked rice, contrasting with their girlfriend's well-cooked white rice. Additionally, there are complaints about employees putting too much liquid into bowls and the cleanliness of the grill, counters, and kitchen floor. Despite these issues, interactions with staff have been positive, though it seems they are not always able to clean during busy times. Some customers have found the food only average, with comparisons made to other places. Suggestions for improving the restaurant include making the entrance more noticeable for first-time visitors.