Panda Express

$ • Chinese, Fast Food, Pet Friendly

Hours today·

About Panda Express

Panda Express in Port Arthur offers tasty food with large portions at reasonable prices, providing good value for money. The menu includes options like hot and spicy kung pao chicken, Beijing beef, and stir-fried rice. They are known for their generosity with portion sizes. The staff, including manager Elizabeth, is friendly and hands-on, greeting customers as they walk in and helping trainees do well. During busy times, the team works efficiently, though the drive-thru could improve when cars are asked to pull up. While orders are usually consistent, some customers note occasional mistakes, like receiving fried rice instead of super greens or the wrong drink. Despite this, the chicken dishes like teriyaki chicken and orange chicken remain tasty. The staff is accommodating and will make sure to fulfill special requests, such as providing extra soy sauce or offering a new plate if the food sits out for a while. Customers appreciate the improved customer service and look forward to returning.

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Panda Express Reviews

2.6
203 ratings
5
28%
4
10%
3
8%
2
11%
1
43%
Food
3.6
Atmosphere
3.2
Service
2.8

Share your opinion about Panda Express

Chicken teriyaki is only reason worth going, they only had 3 pieces of broccoli left for greens and the manager Caitlin made sure to let me know it would be a long time before she could have more since she had other stuff to make. So she hurried me along just to get back to playing on her phone. Thanks for nothing. Terrible location.
I witnessed a manager at Panda Express today screaming at her employees over what seemed like a simple mistake. It was extremely uncomfortable to watch, especially with customers around. The employees looked uncomfortable and embarrassed, and I don’t think anyone should be treated that way at work. There was a guy and a girl who were both being yelled at, and it honestly left a really bad impression. Managers should be able to address mistakes professionally without humiliating...read full review
Employee, Raquan, has some kind of problem. He asked me what I wanted, a plate with Chow Mein, Teryaki Chicken, and Kung Po Chicken. He looked away, looked back, and asked me something. What? He mumbled it again. What? He asked me, what I wanted. In the span of five seconds he didn’t know what I ordered and was pissed off at me for asking him.

Drink station is dirty.
Empty pans of 4-5 entrees at 1:30 pm.
Not sure what’s going on. Food was fresh...read full review

Read All Reviews(203)

Hours

Monday 9:30AM - 10PM
Tuesday 9:30AM - 10PM
Wednesday 9:30AM - 10PM
Thursday 9:30AM - 10PM
Friday 9:30AM - 10PM
Saturday 9:30AM - 10PM
Sunday 10AM - 9:30PM
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