Starbucks

$ • Coffee Shops

Hours:
10203 W Grand Pkwy S, Richmond
(281) 389-5813

Take-Out/Delivery Options

Customers' Favorites

Starbucks Reviews

2.4 (60)

Exasperatingly slow! It appears that they are understaffed or don't work efficiently because the simplest orders take a very long time. DO NOT BE IN A HURRY! The staff is all running to do the drive thru. Heaven help you if you don't drive thru or Mobil order. Walk ins... you know, the customers in front of your face!!

This Starbucks is lacking customer service and ensuring accuracy of orders, compared to any other stand alone location I’ve frequented. I had 3 separate orders and upon entering the store, the barista never asked my name while I stood waiting at the mobile order counter for approx. 7 minutes for 2 of my 3 drinks. It wasn’t until the young man asked for my name was I informed as to the status of my bakery items. Shortly thereafter, the young lady working the drive through...read full review
Location is convenient! Consistency is key!! Every time I come here I just hope my order is correct. Sometimes if it’s not busy, I can go back through and get them to correct it but on days when it’s busy you’re just hit. Very rarely is my order correct. And my order is not that complicated I do it through the app so it’s extremely precise and easy for them hopefully and without errors ordering over speaker. It’s just a cappuccino with white chocolate syrup but the thing...read full review

More Reviews(155)

Ratings

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Hours

Monday 5AM - 9PM
Tuesday 5AM - 9PM
Wednesday 5AM - 9PM
Thursday 5AM - 9PM
Friday 5AM - 9PM
Saturday 5:30AM - 9PM
Sunday 6AM - 9PM
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