“I wanted to take a moment to recognize Sarah at the McDonald’s on Summerhill Road. Anytime she takes my order, she is always so respectful, patient, and genuinely kind. She never makes you feel rushed, and she takes the time to listen without cutting you off.
Even when I get to the window to pay, she still greets me with the same kindness and positive attitude. Customer service like hers really stands out, especially because you don’t always get that kind of experience in a drive-thru.
Sarah deserves to be recognized not only for doing her job well, but for consistently treating people with kindness and respect. A little kindness can really make someone’s day, and she does exactly that. McDonald’s is lucky to have her! ❤“
“Went into eat with my daughter today and asked for fries with no salt. Got fries with salt but when I asked for them to be remade they put them in the bin that has salt in it and got salt on them so when I asked again for them to be made and to take them fresh out the basket they did just that. Thank you so much for caring for your customers. I love this location and will continue to pass the others just to come to this one.“
“I genuinely don’t know if they have a new manager, I live near here and come here a lot and the service has gotten so good!! Everyone is actually friendly and they are so sweet !! I hope they continue to keep putting sweet people in the window☺“
“Food was decent. Fries didn't seem the freshest but they were good. They made my burger wrong but corrected it without any issues.
Clean restaurant area.
Service was decent. Overall a good experience and would come back.“
“Qua was so nice and personable 😍 the service was great and food was great also.
Another great experience! I have to update because Shemaramia (idk how to spell) was a fabulous cashier and they were helpful and quick with our food.“
“I’m not much on fast food anymore as dollar for dollar I believe you get more value at a full service restaurant.What I was surprised to see here was a young, enthusiastic crew. They gave us great service and enjoyed our attempts and making a few lame jokes about the self service ordering stations.“
“So far I’ve always had great experience with this McDonald’s, I always do the drive thru via the mobile order and all the ladies (well, it’s always been ladies lol) at the drive thru has been very professional and efficient as well as friendly. Orders are being taken right when you pull up to the speaker, and they always get everything right. There’s no waiting 5 min without anybody speaking, nor people with hearing problems that keeps asking “huh” LOL! Usually you don’t have to wait too long for your order whether it’s breakfast or lunch time. The food and beverages tastes exactly like it should. No complaints at all regarding this location which is a nice surprise since I’ve had bad experience at pretty much all the other McDonald’s I’ve went to. And that’s over multiple states across the country lol.“