“The employees actually came to the counter to take my order instead of ignoring me expecting me to use their kiosk. I liked the personal touch is still at this location.
The place was clean. The play place was lots of fun for the kids.
I would take my kids again.“
“I wanted to take a moment to recognize Sarah at the McDonald’s on Summerhill Road. Anytime she takes my order, she is always so respectful, patient, and genuinely kind. She never makes you feel rushed, and she takes the time to listen without cutting you off.
Even when I get to the window to pay, she still greets me with the same kindness and positive attitude. Customer service like hers really stands out, especially because you don’t always get that kind of experience in a drive-thru.
Sarah deserves to be recognized not only for doing her job well, but for consistently treating people with kindness and respect. A little kindness can really make someone’s day, and she does exactly that. McDonald’s is lucky to have her! ❤“
“I ordered dinner from here for me and my girlfriend and we didn't get what we ordered. I ordered my hamburgers a certain way and didn't get it that way. I said no cheese and the recipt even said that, but I got home and noticed there was cheese. I have allergies from cheese. I called the store and talked to a GM named Sonya and she hung up on me. So I called headquarters McDonald's in Chicago, I'll and hopefully they will fix the problem. I will never eat at Mcdonalds again because they don't know how to read and very unprofessional. Looks like Burger King wins again.. yay...... Thank you“
“Food was decent. Fries didn't seem the freshest but they were good. They made my burger wrong but corrected it without any issues.
Clean restaurant area.
Service was decent. Overall a good experience and would come back.“
“Qua was so nice and personable 😍 the service was great and food was great also.
Another great experience! I have to update because Shemaramia (idk how to spell) was a fabulous cashier and they were helpful and quick with our food.“
“So far I’ve always had great experience with this McDonald’s, I always do the drive thru via the mobile order and all the ladies (well, it’s always been ladies lol) at the drive thru has been very professional and efficient as well as friendly. Orders are being taken right when you pull up to the speaker, and they always get everything right. There’s no waiting 5 min without anybody speaking, nor people with hearing problems that keeps asking “huh” LOL! Usually you don’t have to wait too long for your order whether it’s breakfast or lunch time. The food and beverages tastes exactly like it should. No complaints at all regarding this location which is a nice surprise since I’ve had bad experience at pretty much all the other McDonald’s I’ve went to. And that’s over multiple states across the country lol.“