$ • Ice Cream, Frozen Desserts, Ice Cream, Frozen Yogurt, Ice Cream Shop

1400 W SW Loop 323 Suite 120, Tyler
(903) 630-7005


Take-Out/Delivery Options


Reviews for Baskin Robbins

Used a delivery service to pick up order. Donuts were stale hard dry and could not be eaten. When I called to report the problem they denied any responsibility. Food was not able to be consumed. They took an oh well sorry for your loss attitude. If you value your health you will not eat there.

So I am a pretty patient person. I have been to this store three times over the last 6 weeks. Each time left with disappointment. Long waits for the drive through, no ice cream, and orders not being correct. COVID has effected everyone. But this place was like this for years. Putting signage saying they are out would save some time and headache. I hate going through most of the menu to find out they don't have over 75% of stuff that is listed. They could make a short list on full review

Bad servic we went today and ordered and the person served a waffle cone with chocolate and said that if anybody else wanted chocolate ice they were out and then i went to pay out and looked at the receipt and as i was walking out the person at the cashier mocked me.I DON'T RECOMMEND THIS PLACE.

More Reviews(58)


Monday 5AM - 10PM
Tuesday 5AM - 10PM
Wednesday 5AM - 10PM
Thursday 5AM - 10PM
Friday 5AM - 10PM
Saturday 5AM - 10PM
Sunday 5AM - 10PM

Hours or services may differ due to COVID-19. Please contact the business directly to verify hours and availability.