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“Lamont is HANDS DOWN the best waiter! His energy is electric! He’s funny, down to earth, and someone who you can connect with! He has the best recommendations! A plain order turned into a flavorful recipe that you will order from now on. From breakfast to dinner, he has a recommendation for everything! Be sure to ask for him next time!“
“After a disappointing experience at the other Tyler IHOP location, I drove to this IHOP near the mall late Thursday night. Even though they were much busier and had significantly more customers, the difference in service was night and day.
The staff greeted me right away, were friendly and professional, and took my to-go order immediately. Despite the restaurant being packed, my order was placed, paid for, and ready in less than 15 minutes.
It's refreshing to see a team that remains attentive and welcoming even during a busy shift. The employees were working hard, maintaining a positive attitude, and providing excellent customer service. This location turned what started as a frustrating evening into a great experience.
Thank you to the staff for your efficiency, friendliness, and dedication to taking care of your customers. I'll definitely return to this location in the future.“