Black Bear Diner American Fork
$ • American, Vegan, Vegetarian
Hours:
160 State St, American Fork
(801) 763-7147
About Black Bear Diner
Customers' Favorites
Black Bear Diner Reviews
I came here for an interview today and I’m literally sitting in my car writing this because I cannot believe what I just experienced. And I am so disappointed with how I was treated by the general manager Fred. He was crouched in his chair, no smile, kind of seemed annoyed that he had to do this interview. As the interview went I realized he had no idea that I was even coming in. I asked him if he even knew my name and he told me no. I asked him if he even looked at my application...read full review
My compliments to the chef 2pm 9/13/24. I ordered take out and it was delicious in every way. Presentation was excellent (it was take out!) looked great ~ more importantly it tasted great ~ so fresh. I am most appreciative.
We used to love black bear, but the last 3 visits it’s the same story. Slow service, poor quality food, and order issues. His time takes the cake. We waited over 5 minutes for anyone to even offer us water. Cocktail sauce was rancid, and items were missing. We were charged for a refill on a kids drink (included in the kids meal) just so many issues that continue to get worse.
Menu
Hours
| Monday | 6AM - 10PM |
| Tuesday | 6AM - 10PM |
| Wednesday | 6AM - 10PM |
| Thursday | 6AM - 10PM |
| Friday | 6AM - 10PM |
| Saturday | 6AM - 10PM |
| Sunday | 6AM - 10PM |
Black Bear Diner in American Fork is known for its exceptional service and great food. Guests have praised servers like Robin and Reina for their warm, attentive, and friendly service. Robin, in particular, was described as wonderful, making visits memorable with her funny personality and genuine care. She kept guests laughing while being attentive to their needs, creating a feeling of family and ensuring top-notch service. The restaurant is recommended for its amazing food and the caring staff who help create memorable experiences.
Many visitors enjoy the delicious biscuits and gravy, though some noted that the gravy wasn’t enough for the large biscuits. The staff is friendly and welcoming, making conversations pleasant while waiting for orders. However, some customers mentioned a strange smell in the restaurant that was not pleasant, and not related to cooking. Despite this, the overall experience, especially during breakfast, was positive, with food cooked perfectly and staff being delightful and friendly, making it a great start to the day.