Customers` Favorites
Customers` Favorites
“Yumm! Typically these guys are fantastic, today was not a good day. Long wait at lunch is expected but I ordered a 44 reg and I watched them finish 21 sandwiches before they did mine. I had to ask twice.
I do love this place but that was hard to watch.“
Customers` Favorites
“I came to your establishment for the first time ever today. My three year old and I came to the drive thru. The young man who took our order was so Kind, helpful, and happy. We found the young man that took our money in the same attitude. As we drove away my three year old said, "mom, those are some of the nicest boys ever, aren't they? " Even better, the sandwich was delicious. We will be back. Thanks.“
Customers` Favorites
“The employees (Drew and Lee) working today gave 10/10 service! We always come to this location and they never miss! Everyone here is so friendly and they make such good sandwiches at this location! They don’t skimp out on the toppings and it keeps us coming back! Love this location!“
Customers` Favorites
“Best subs you can get out of a chain experience! The grilled stuff is good, but the cold cuts are where they really shine. They also take gluten free seriously and educate their employees about wiping down equipment, changing gloves, etc. The quality of the sandwich construction can vary, but I’m always happy with one of their subs for dinner. My main complaint is that when ordering for pickup I always have to check if they gave me the right drink—I’ve been given a regular Mountain Dew instead of the Diet Dew I ordered a handful of times.“
Customers` Favorites
“omg I wanted to give a huge shout out to this location and Courtney for you and your team!!! such nice people with great attitudes!! called to fix a problem with an order I had and she went above and beyond my expectations!!!! Made an order that traveled from Utah to a little town in NV called Elko. Thank you so much and I can't wait to come back for our $100 order of #43 hahaha“
Customers` Favorites
“Join the email club and you get a free sub and med drink on your birthday. Yummm“
Customers` Favorites
“I hadn't been here before I met my partner, but I'm so glad she introduced me to it. The meats taste great, the veggies are all nice and fresh, and they have a couple condiments most others don't have (like horseradish). Absolutely a Provo staple. Try the pastrami, it's amazing!“
Customers` Favorites
“I am from AZ and loved going to Ikes in AZ. I was excited to learn they are in Utah now. I ordered online and they had it all ready on time. I made a lot of changes to my sandwich and they made it exactly as I asked. The sandwiches were SO good and I love how they give you a free caramel apple lollipop with your sandwich. The workers are amazing at their job.“
Customers` Favorites
“This was my go to place back in college. A warned 8 inch Sensuous was perfect. 25 years later, it's still the same. The service was fast and friendly, the sandwich was delicious. I do recommend this place.“
Customers` Favorites
“Great service, great food. Everett was a total pro! Will eat here again!!!!“
“The vibe was really nice foot was super good the employee at the store was so nice to me while ordering I would definitely go back!
Parking: The parking is a little small but is really close to the door to the point where u don’t have to walk to an extreme amount to get to the store or park far away“
Customers` Favorites
“I really like Jimmy John's sandwiches... Today, 2 August 2018, I've heard your Freak Yeah commercial so many times just this morning that I want to gag! Seriously! Overkill, folks, turns people off even if we do like Please chill on the "beat it into my head every 10 seconds" ok? Please!!! I'm taking a break from stopping by Jimmy John's...�“
Customers` Favorites
“Alejandro was very nice and professional! I went here and there was a bit of a wait which was fine, as I got to the drive up counter it seemed my order possibly got lost while I was waiting. Alejandro apologized for the inconvenience and offered me a solution and offered to even fix my sandwich for me himself. I felt as if he really did care. I notice this location is understaffed or under scheduled often so hopefully they can staff it up with more great employees like Alejandro since it’s a great location!“
Customers` Favorites
“Quick service and always tasty, and r employees willing to accomidate requests like slicing the sandwich into more pieces than regular. There are also usually nice quoteable quotes on the walls, and some of the bathrooms have funny quips as well.“
Customers` Favorites
“Best rolls in town♥“
Customers` Favorites
“The sandwiches are usually pretty good if you eat them right away, but even if you just drive home, they get soggy and gross. Still, I like the hot subs especially and have gone here multiple times.
My main complaint is that they always take FOREVER to make even cold subs, which doesn't make sense to me. Why can Jimmy Johns make a similar sandwich in less than a quarter of the time? It's very frustrating and causes me to visit less often than I would like“
Customers` Favorites
“Typically, my husband and I have a good experience at firehouse. Today, we placed an order online 40 minutes before scheduled pickup. It was lunch time and busy, but welcome to the world of restaurants? When I walked in and saw that my order wasn’t on the rack for pickup orders, so I politely asked where my order was or for an update, I was was told: “It’ll get there when it gets there.” “Well, sorry I’m working.” And “excuse me?? What did you say?” I literally had to tell the girl “I wasn’t rude to you so please don’t be rude to me.” Kind of ridiculous to walk in and be met with crap attitude and slow service. An order placed 40 minutes prior to pickup schedule shouldn’t take 55 minutes to make. It also shouldn’t be wrong and missing items. So 5⭐️ for firehouse in general. 2 ⭐️ (at best) for service given today.“
Customers` Favorites
“I came in when it was a little busier and had a bigger order but the atmosphere was great. The employees stayed super friendly even though I know it can be stressful. There were two girls working on line together one in a black shirt a bit shorter the other in a grey shirt taller, both dark hair both wearing visors. But I forgot to say something to the order taker and came back over and asked if they could add something and they both smiled and said of course and quickly did what I asked for. I will definitely be coming back to this Jimmy John’s!!
Saturday 3/28/26“
Customers` Favorites
“It's clean it's fresh it's healthy. However it's hell with all the building of the new Provo Housing Development it makes it real congested right there! The noise vegetarian from wanting to sit outside and eat because they keep building and building !“
Customers` Favorites
“I'm not sure who was running this subway today but you deserve so much praise!!!!
This was honestly the best Subway I have had since 2005. The bread was so fresh, I got my sub toasted and usually when I do that the sub is overdone and hard. Today? Nope it was perfectly balanced and toasted. The portions were FILLED! Honestly so much chicken in my sweet onion teriyaki chicken sandwich! Everything was so freaking delicious and I just sat there amazed at how it felt to actually eat a really freaking good Subway sandwich again! This is how Subway should taste! I also ordered cookies and my goodness, they were fresh, perfectly soft and not doughy or hard and overcooked! Kudos to the team here and I'll definitely be a returning customer!!!!“
Customers` Favorites
“I usually like this place, but tonight there was only 1 employee and he was less than kind! I understand, but everyone who was there did online orders and we all waited patiently. I bought 2 whole salads, and I got 2 half salads, when I asked about it, the employee was absolutely rude! If you go there tonight, please be patient with the service Bless his heart, he looked like he just wanted to cry!“
Customers` Favorites
“We went through the drive through. Do NOT do this!!!! The intercom is super choppy. I am blaming that on my sandwich being royally screwed up. When we got home and saw it my boyfriend went back and got it fixed. Thank you for fixing it. But maybe triple check if it seems like someone is only getting cheese and sauce.“
Customers` Favorites
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“The Prime Rib French Dip is so good! This place is crazy busy during lunch hours, but dinner time vibes are immaculate.“