Cold Stone Creamery
$$ • Ice Cream, Custom CakesAbout Cold Stone Creamery
Customers' Favorites
Chocolate Devotion
Founder's Favorite
Coffee Lovers Only
Strawberry Blonde
Cake Batter
Strawberry
Cold Stone Creamery Reviews
180 ratings
Share your opinion about Cold Stone Creamery
Cold stone is great as always. We had the best customer service from the employee who helped us named Miles. Give this kid a raise!
I had the best experience at any Coldstone that I've been to yesterday morning. We had done a family 5k that morning, and it was HOT. On the way home, I told my girls we were going to go to Coldstone to get some ice cream. We got to the store at 10:55, and it looked like they were opening the doors a few minutes early. We asked if we could come in, and they said absolutely.
The lady who assisted us was super nice, offered my little kids to try any ice cream flavor they...read full review
The lady who assisted us was super nice, offered my little kids to try any ice cream flavor they...read full review
Some of the best ice cream in the entire nation.
Hours
| Monday | 11AM - 11PM |
| Tuesday | 11AM - 11PM |
| Wednesday | 11AM - 11PM |
| Thursday | 11AM - 11PM |
| Friday | 11AM - 12AM |
| Saturday | 11AM - 12AM |
| Sunday | Closed |
Cold Stone Creamery is a popular destination for ice cream lovers, known for its good quality ice cream and friendly staff. The crew is often energetic and attentive, making the experience enjoyable. There have been notable improvements in customer service, with employees being gracious and professional when resolving issues, such as incorrect orders or app rewards. Guests have expressed appreciation for the cheerful interaction with staff during their visits. However, customers should be prepared for potential long wait times, especially during peak hours, and note that online orders are filled first. The restaurant offers unique flavors and a fantastic variety, but portion sizes may vary, and add-ins come at an extra cost. They also cater to dietary restrictions with options like soy milk ice cream. Despite some inconsistencies, Cold Stone Creamery remains a great spot for a sweet treat, especially if customers order ahead or visit during off-peak hours. Many consider this location superior enough to drive extra distance for the better experience.