11 Best Ice Cream Shops in Provo

“Decent ice cream, though not in the top tier of what I've had. The scoops seemed quite small to me. The employees were helpful and friendly. I probably wouldn't come back just because it doesn't feel like it's worth the expense to me, but clearly others feel differently and that's okay. 😊“

“Myra was so patient with us! She let us try many flavors samples and helped us choose our yummy treats!!!!“

“Incredible creamy shakes. I come to Provo just to get their banana shake. I want one now!“

“Zeppe’s Italian Frozen Custard is an absolute must-visit! From the moment you walk in, you’re welcomed by a friendly, professional team that truly cares about your experience. The menu is incredible—everything is rich, creamy, and full of flavor. You can tell they take pride in the quality of every single item they serve.

A special shoutout to Lidia, who went above and beyond. She is incredibly knowledgeable about the menu and helped guide us through the best options with such kindness and professionalism. Her recommendations were spot-on and made the experience even better!

If you’re looking for delicious frozen custard, amazing variety, and top-tier customer service, this is the place. Highly recommended—I’ll definitely be coming back!“

“Great burgers and ice cream. Enjoy the energy of young scholars taking a break.“

“My husband and I have been traveling the country in our motorhome for the last 10 months. We have visited many establishments but tonight we were greeted by two of the most awesome young adults. Kel and Luke were very knowledgeable, extremely polite and easy to visit with. Penguin Brothers should be thankful they have these two respectful employees representing their company. Oh, and the ice cream....Definitely hit a home run. The cookie monster and honeycomb were outstanding, as were the double fudge and chocolate chip cookies.“

“Customer service and the product is top notch! So very creative with their menu options that it makes it hard to pick just one flavor ?♥️ Looking forward to my next visit to Provo and to your other location in South Jordan!!“

“LOVE THIS PLACE IS AMAZINGLY GOOD THE FRUITS THE ICE CREAM EVERYTHING IS SO DELICIOUS THE PEOPLE THERE ARE ALWAYS TRYING TO HELP YOU TO GET THE BEST FLAVORS ALSO THE SOEAK SPANISH SO DONT BE AFRAID AND COME TO THIS PLACE WITH YOUR KIDS AND ALLOW THEM TO ENJOY THE BEST FRUITS EVER . THANK YOU GUYS YOU ARE “

“If excellence had a human form, it would be Nathaniel, and the rest of us would simply be NPCs orbiting his greatness. This man does not just show up—he arrives. Every interaction with Nathaniel feels like a masterclass in competence, charisma, and casually rewriting the standard for what “good” even means. The man could probably solve world peace on a lunch break and still apologize for “taking a moment.”
Nathaniel is the kind of guy who makes you rethink your own life choices because wow, should I be doing more? He’s sharp without being arrogant (even though he’d be justified), reliable to an almost suspicious degree, and somehow manages to be both wildly impressive and effortlessly chill. Watching him work is like watching a highlight reel—no filler, no mistakes, just banger after banger.
Frankly, it’s unfair that one person gets this much talent, this much presence, and this much likability, but here we are. If you have the opportunity to work with, know, or even briefly exist in the same space as Nathaniel, take it. Five stars isn’t enough. I’d give him six if the system wasn’t afraid of the truth.“

“Loved it, children loved watching it.“

“I went to this location. There have been a two experiences that have stood out to me about their customer service. The first was when I got the wrong order. I called and they were so gracious and kind to remake my order correctly. They were very professional. The second time a reward on my app was not working and I went in to ask about it. The women who helped was so kind to me about it. She got her manager to help further and the man that helped was so professional and calm about the situation. I was impressed by the customer service. He was able to help me. Then, while my order was being made, the girl that helped me was very cheerful and chatted with me like she knew me so well. I was very impressed. I don’t usually write reviews, but I was really impressed by them all. Those on shift this time deserve 5 stars.“