Noodles and Company
$ • Salad, Noodles, Pasta
Hours:
24 Pioneer Crossing Ste 115, Saratoga Springs
(385) 287-0050
About Noodles & Company
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Noodles & Company Reviews
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You want a pasta salad you think you’d get pasta? NOPE. Don’t waste your time. 5 small pieces is completely ridiculous.
Wow...terrible service. My Mac and cheese was plain noodles with shredded cheese dumped on top, not even melted. Cold food, tiny portions. At one point I looked around the dining room of 40-50 people and ONE table was eating; the rest of us were waiting. They began telling people that walked in it would be a 30 minute wait, but no one was eating. Problems were blamed on the “system”, the “online stuff”...everything but the root cause—SLOW, TERRIBLE service.
I picked up a to go order on Friday evening. It took 20 minutes for my order to be done. There were only 3 other couples in the restaurant at the time. I got my order and was missing a salad. I got home and had dry pad thai with burnt noodles and eggs. It was also missing the cabbage.
I put in a survey review and have yet to hear anything! I am so disappointed in my food and the service. Not to mention that one of the "cooks" in the kitchen was obviously eating food!!!!
Menu
Hours
| Monday | 10:30AM - 10PM |
| Tuesday | 10:30AM - 10PM |
| Wednesday | 10:30AM - 10PM |
| Thursday | 10:30AM - 10PM |
| Friday | 10:30AM - 10PM |
| Saturday | 10:30AM - 10PM |
| Sunday | 10:30AM - 10PM |
People in Saratoga Springs Also Viewed
Noodles and Company is a restaurant known for its pasta dishes and friendly service. Many customers appreciate the fast service, with food often arriving within five minutes. The Mac and cheese is a popular choice, praised for being creamy and smooth, and it is enjoyed regularly by loyal customers who visit weekly. Some meals, like the Mac & Cheese with Parmesan crusted chicken, are considered delicious and satisfying. However, opinions on the food's value vary, with some feeling that the prices are a bit high for noodles. The dining environment can sometimes seem messy or run down, and occasionally the food may arrive a little cold or with unexpected crunchy noodles. Despite these issues, the staff generally provides excellent service. Employees are often described as friendly, helpful, and attentive, going out of their way to make guests feel special. One particular employee received high praise for their kindness, patience, and helpfulness, making the experience memorable and making customers want to tip. Overall, Noodles and Company offers good food and great customer service, which keeps customers coming back.