Cold Stone Creamery
$$ • Ice Cream, Custom CakesAbout Cold Stone Creamery
Customers' Favorites
Apple Pie a La Cold Stone - Freezer
Founder's Favorite
Birthday Cake
Cold Stone Creamery Reviews
157 ratings
Share your opinion about Cold Stone Creamery
this location is SOOOOO good! My friend and i come here multiple times a week and they NEVER disappoint. I’ve genuinely never had better ice cream in my life. Mckai (sorry i forgot how to spell your name) was so nice and friendly and all the other workers aswell. They always have smiles on their beautiful faces. Give these people a raise!
The ice cream itself was delicious, but unfortunately the overall experience was very disappointing. We waited about 20 minutes, even though we were near the front of the line, just to sample a couple flavors and place our order.
The customer service was very poor. The employees were mostly gossiping and talking instead of helping customers. I had to repeat my order twice to one employee, and she ended up walking to the back without saying anything. Another employee had...read full review
The customer service was very poor. The employees were mostly gossiping and talking instead of helping customers. I had to repeat my order twice to one employee, and she ended up walking to the back without saying anything. Another employee had...read full review
gave me an extra gummy bear
Hours
| Monday | 11AM - 9PM |
| Tuesday | 11AM - 9PM |
| Wednesday | 11AM - 9PM |
| Thursday | 11AM - 9PM |
| Friday | 10AM - 10PM |
| Saturday | 10AM - 10PM |
| Sunday | 1 - 6PM |
Cold Stone Creamery is a popular spot for ice cream lovers, offering a variety of mix-in options to customize your treat. The staff are friendly and respectful, providing a professional and pleasant experience for customers. Many customers appreciate the welcoming atmosphere and the large outdoor patio, making it a fun place to visit, especially for families and kids. While some reviews mention issues with staffing and occasional unruly behavior when closing time approaches, the workers remain calm and professional. The restaurant also offers a wide selection of ice cream flavors, including unique options like barbecue sauce roasted garlic flavored ice cream. Prices are reasonable, and overall, it remains a nice place to enjoy ice cream. Despite some minor challenges, the staff's kindness and helpfulness make it a memorable experience.