Chipotle Mexican Grill
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Chipotle Mexican Grill Reviews
65 ratings
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My family and I don’t typically come here because, in the past, the service has unfortunately been disappointing. However, Teresa completely changed our perspective.
From the moment we arrived, she was kind, welcoming, patient, and genuinely personable. She made our entire experience feel comfortable and appreciated, and it was clear that she takes pride in providing excellent customer service.
If you’re a manager or district leader, I highly recommend recognizing...read full review
From the moment we arrived, she was kind, welcoming, patient, and genuinely personable. She made our entire experience feel comfortable and appreciated, and it was clear that she takes pride in providing excellent customer service.
If you’re a manager or district leader, I highly recommend recognizing...read full review
Waited nearly 10 extra minutes to check out because they prioritized making the large order behind me over getting me out of there. I had a quick simple order and was in a rush. 08/26/26 02:18pm Host: Gabriella
This is the third time I have come to this chipotle and they never miss. Their management is really great and go above and beyond for their customers.
Hours
| Monday | 10:45AM - 10PM |
| Tuesday | 10:45AM - 10PM |
| Wednesday | 10:45AM - 10PM |
| Thursday | 10:45AM - 10PM |
| Friday | 10:45AM - 10PM |
| Saturday | 10:45AM - 10PM |
| Sunday | 10:45AM - 10PM |
Chipotle Mexican Grill is a restaurant that offers great food and good customer service. Customers describe the food as amazing and yummy, with servers who are fast and pay attention to detail. Employees are generally described as hardworking and great, even when short-staffed. One reviewer highlighted exceptional customer service from an employee named Teresa, who was kind, welcoming, patient, and personable, making the entire experience comfortable and appreciated.
However, some experiences have been disappointing. There have been instances of slow service, with one customer waiting extra time to check out because a large order was prioritized. Delivery orders have also occasionally had the wrong meat or sauce. In some cases, workers have not cleaned tables or floors, even when there were no customers. Despite these issues, many customers feel the employees are doing a great job and appreciate their hard work, especially when dealing with large or demanding orders.