Beans & Brews Coffee House

$ • Coffee Shops

Hours:
9002 S Redwood Rd, West Jordan
(801) 679-9268

About Beans & Brews Coffee House

Beans & Brews Coffee House is a friendly and welcoming location with generally good customer service. Many customers appreciate the kindness and helpfulness of the staff, noting that employees are courteous and make efforts to ensure a positive experience. Several reviews highlight the attentive service from staff members, with particular praise for a barista named Morgan, who was busy but managed to serve drinks quickly and efficiently, providing what was described as the best experience at this location. Customers also mention that staff members like Gabe are always kind, quick, and have a positive attitude, making visits pleasant.

The location offers a good variety of vegetarian options, including sugar-free flavors, almond milk, and oat milk, which customers find satisfying. The atmosphere is described as friendly, with staff members who genuinely seem to care about their service and customers’ experience.

However, some reviews point out occasional issues, such as orders being wrong or technical problems like broken app scanners, which can cause frustration. One customer shared a negative experience involving a promotion for bonus points that was not honored initially, though the issue was eventually resolved after outreach from the staff. Despite these occasional difficulties, many customers note improvements over time and appreciate the efforts to correct mistakes.

Overall, Beans & Brews Coffee House is seen as a location with friendly staff, good service, and a cozy atmosphere, though occasional issues with order accuracy and technical glitches can occur.

Customers' Favorites

Beans & Brews Coffee House Reviews

3.1
162 ratings
Restaurantji Rating
5
27%
4
12%
3
8%
2
8%
1
45%
Food
3.6
Atmosphere
3.1
Service
3.1

Share your opinion about Beans & Brews Coffee House

Restaurantji Rating

Never again…use to be an almost regular at this West Jordan Location even tho few mishaps like avocado toast with where they had poured so much seasoning couldn’t eat sandwich but this past week is where I was like nope nope never again… they had like a large pieces of plastic in my melted cheese sandwich I bit into and may have swallowed some without realizing most likely from cheese slice separators because I choked and vomited at work so gross dangerous and embarrassing.

The drive thru takes forever and once your in line, your in line. Then once I get my coffee, it’s a bit lighter than usual. Open it up an it’s missing an inch of drink and no freakin whipped cream.ugh. Why can’t they just fill up the cup. I hate going back in, (Hence the drive thru) to have them fill it up.

I paid for a large not an overflow of a medium.

I love Beans & Brew... but this location is the absolute SLOWEST one I’ve ever been to. I try not to come to this one, and I regret it everytime. Weekends I will drive out of my way to the Jordan Landing location.

Read All Reviews(162)

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Hours

Monday 5:30AM - 6PM
Tuesday 5:30AM - 6PM
Wednesday 5:30AM - 6PM
Thursday 5:30AM - 6PM
Friday 5:30AM - 6PM
Saturday 6:30AM - 6PM
Sunday 6:30AM - 6PM
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