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“We ordered the 8pc meal. They didnt have breasts(I overheard them talking when I arrived and I thought maybe we got the last) and tried to get away with not giving them to us. Got home. And found out we didnt have them in the bucket.went back. Got some fresh ones but im a bit annoyed that they tried to get away with it and didnt say sorry or anything to apologize.“
“The customer service here is notable for being friendly and helpful.
I ordered ahead, but my food wasn’t ready when I arrived. One employee proactively came over, asked about my order, and quickly explained the situation and it would be about a seven-minute wait.
What impressed me most was her attitude—friendly, upbeat, and genuinely customer-focused. Delays happen, but great service like that is worth recognizing.“