Chipotle Mexican Grill
$ • Mexican, Fast Food
Hours:
4520 Cherry Hill Rd, Arlington
(571) 858-4160
About Chipotle Mexican Grill
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Chipotle Mexican Grill Reviews
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I want to tell something about service, I went to Chipotle (Lee Highway) on November 30,2017 at 7 pm, I am a foreigner who can’t speak English as well, normally when I want to get food from your restaurant I will show my text to staff what my host family want and they will make it for me but this time I show my text to her but she said I don’t understand and I asked her what is tortilla? But she said I don’t understand what I say
I say corn more corn but she put...read full review
Food was excellent.Very clean and pleasant atmosphere.
Ratings
Menu
Hours
| Monday | 10AM - 11PM |
| Tuesday | 10AM - 11PM |
| Wednesday | 10AM - 11PM |
| Thursday | 10AM - 11PM |
| Friday | 10AM - 11PM |
| Saturday | 10AM - 11PM |
| Sunday | 10AM - 11PM |
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This Chipotle Mexican Grill is known for its unbelievably fast and efficient service, especially for groups. The food is generally described as delicious, tasty, and convenient, with good portions. However, this particular location has several recurring issues. Online orders were previously stolen from the pick-up shelf, though the process has changed so customers now must ask for their bag. There are significant concerns with food quality and preparation. Problems include very undercooked black beans that are unsafe to eat, a very hard side tortilla from being over-pressed, and a pitifully small amount of the new smoked brisket compared to other meats like chicken. While most of the staff are very nice, one employee is noted as never very nice or polite and borderline rude. The store is not responsive to complaints, as it is impossible to call and online support requests go unanswered. Overall, the service is fast and it is a convenient location, but food quality and customer responsiveness are subpar.