Chipotle Mexican Grill

Name: Chipotle Mexican Grill
Address: 4520 Cherry Hill Rd, Arlington, Virginia, 22207, US
Telephone: (571) 858-4160
Price range: $
Rating: 2.4

$ • Mexican, Fast Food

Hours:
4520 Cherry Hill Rd, Arlington
(571) 858-4160

Menu Order Online

About Chipotle Mexican Grill

This Chipotle Mexican Grill is known for its unbelievably fast and efficient service, especially for groups. The food is generally described as delicious, tasty, and convenient, with good portions. However, this particular location has several recurring issues. Online orders were previously stolen from the pick-up shelf, though the process has changed so customers now must ask for their bag. There are significant concerns with food quality and preparation. Problems include very undercooked black beans that are unsafe to eat, a very hard side tortilla from being over-pressed, and a pitifully small amount of the new smoked brisket compared to other meats like chicken. While most of the staff are very nice, one employee is noted as never very nice or polite and borderline rude. The store is not responsive to complaints, as it is impossible to call and online support requests go unanswered. Overall, the service is fast and it is a convenient location, but food quality and customer responsiveness are subpar.