Cold Stone Creamery
$$ • Ice Cream, Custom CakesAbout Cold Stone Creamery
Customers' Favorites
Founder's Favorite
Chocolate Chip
Cold Stone Creamery Reviews
122 ratings
Share your opinion about Cold Stone Creamery
This was the busiest I have ever seen this place. The associates were all busy assisting customers. However Logan was absolutely superb. She smiled, Talked to us, checked in the back to see if they had anymore cake batter and truly made the experience much better. She is absolutely wonderful and her customer service is superb.
Even though it was supper busy Logan was supper happy and generous. Would have never known how busy it was by the way she helped us. Thank you so much Logan !!!
My kids love this place, and the ice cream is really good quality—not just sugary stuff. Keep it up! Cold Stone ice cream review.
Hours
| Monday | 12 - 9PM |
| Tuesday | 12 - 9PM |
| Wednesday | 12 - 9PM |
| Thursday | 12 - 9PM |
| Friday | 12 - 10PM |
| Saturday | 12 - 10PM |
| Sunday | 12 - 9PM |
Based on the reviews, Cold Stone Creamery serves ice cream that is ok but not great, working particularly on a hot summer night. The ice cream is still tasty, but it is no longer anything special. The birthday cake remix was enjoyable, though the founders favorite had a poor ratio of ice cream to toppings. Quality control is lacking, as the ice cream is often too soft and melty, resulting in a cup of glop. A $10 milkshake was watery with a film of cream on top instead of real whipped cream. The cost of treats has far exceeded their quality. Staff are friendly and courteous, taking orders as soon as possible, but service has issues. The young staff sometimes do not know what to do, do not thank customers, and are not consistently creating treats that appear delish and awesome. The place is small with a lack of seating, making it not a conducive setting for a family or friends to hang out and chill. Customers feel rushed out the door with a visually unappealing melted cup of ice cream.