Chipotle Mexican Grill
$ • Mexican, Fast Food
Hours:
14383 Newbrook Dr Ste 100, Chantilly
(703) 263-1823
About Chipotle Mexican Grill
Customers' Favorites
Chipotle Mexican Grill Reviews
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The food is amazing, Also all the people are really kind and friendly.. Also everyone who complains about everything is because they want free and extra food but they don’t wanna pay !
Do not order or go to this Chipotle. I placed an order and realized I ordered from the wrong location. I called and asked them to please cancel my order. I was told that they couldn’t. (Crazy) I was told, by the manager that I needed to call corporate. When I asked for the manager she told me she was the manager. Then when I asked for the corporate phone number. She hung up on me. Then when I called back several times they would not answer the phone. When I called again and...read full review
every time I come here they get my order wrong. I paid extra for things I didn’t receive. It wasn’t even busy. Very disappointed.
Menu
Hours
| Monday | 10AM - 11PM |
| Tuesday | 10AM - 11PM |
| Wednesday | 10AM - 11PM |
| Thursday | 10AM - 11PM |
| Friday | 10AM - 11PM |
| Saturday | 10AM - 11PM |
| Sunday | 10AM - 11PM |
People in Chantilly Also Viewed
Chipotle Mexican Grill in Chantilly presents a mixed experience for its customers. Some diners express disappointment with cold food, including rice and meat, which detracts from the overall enjoyment. Service speed is also noted as an issue, with some customers feeling that staff lack urgency, leading to longer wait times even when the restaurant is not busy. However, there are positive reviews highlighting friendly staff who provide excellent customer service. One frequent customer appreciates the warm demeanor of a server who remembers their order.
Another diner praises the bowl with brown rice, black beans, carne asada, fajita veggies, corn salsa, and guacamole, finding it delicious. A customer with allergies commends a staff member for being mindful and ensuring a safe dining experience.
On the downside, cleanliness appears to be a concern, with reports of dirty tables and trash on the floor. Some employees reportedly cannot clean during peak hours. Despite these issues, some customers have noticed improvements, indicating potential for a better experience in the future.