Chipotle Mexican Grill

$ • Mexican, Fast Food

Hours today·

About Chipotle Mexican Grill

Chipotle Mexican Grill in Chantilly presents a mixed experience for its customers. Some diners express disappointment with cold food, including rice and meat, which detracts from the overall enjoyment. Service speed is also noted as an issue, with some customers feeling that staff lack urgency, leading to longer wait times even when the restaurant is not busy. However, there are positive reviews highlighting friendly staff who provide excellent customer service. One frequent customer appreciates the warm demeanor of a server who remembers their order.

Another diner praises the bowl with brown rice, black beans, carne asada, fajita veggies, corn salsa, and guacamole, finding it delicious. A customer with allergies commends a staff member for being mindful and ensuring a safe dining experience.

On the downside, cleanliness appears to be a concern, with reports of dirty tables and trash on the floor. Some employees reportedly cannot clean during peak hours. Despite these issues, some customers have noticed improvements, indicating potential for a better experience in the future.

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Chipotle Mexican Grill Menu
Chipotle Mexican Grill Menu

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Chipotle Mexican Grill Reviews

2.4
204 ratings
5
26%
4
8%
3
7%
2
12%
1
47%
Food
2.9
Atmosphere
2.7
Service
2.7

Share your opinion about Chipotle Mexican Grill

The food is amazing, Also all the people are really kind and friendly.. Also everyone who complains about everything is because they want free and extra food but they don’t wanna pay !
Ok, I love the service and food here but thier guacamole is absolutely too salty, dont waste your $.
Its easy to swap out salt and add citrus so the guacamole doesn't turn brown FYI management!
When I moved to this area, I’ve been to this location at least once a month for 5mo in hopes it would redeem itself each time. Can we please please lay off the salt? I love food quality, rice is nicely cooked, meat and veggies are freshly cooked. Service/quickness is great. As much as I’d like to make this my go to spot- everything is so salty…

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Hours

Monday 10AM - 11PM
Tuesday 10AM - 11PM
Wednesday 10AM - 11PM
Thursday 10AM - 11PM
Friday 10AM - 11PM
Saturday 10AM - 11PM
Sunday 10AM - 11PM
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