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“We love Chick-fil-A and this is a nice location. It was clean, friendly, and the servers were very nice. I'm always stuck by the manners and outgoing attitude of Chick-fil-A staff, and this location was no exception. They were all very willing to please. Well done, Charlottesville Chick-fil-A!“
“Fast service. The kindest smiling people and they noticeably care about their restaurant and look happy. Great tasting, fresh meals, all recommended. Flowers or plants on tables. Always clean! Bathrooms have diapers available for customers with babies.“
“Absolutely amazing experience! From the moment I walked in, everyone was friendly, welcoming, and attentive. The food came out incredibly fast and was delicious! Cody was especially outstanding—he went above and beyond to make sure everything was perfect and provided some of the best customer service I’ve experienced. His positive attitude and willingness to help truly made my visit even better. The entire team did a fantastic job, and I left very impressed. I highly recommend this restaurant and can’t wait to come back!“
“Something isn't jelling at this location. The food is great, as usual, the employees are so nice but .... They have the SLOWEST service ever!!!! I have been to MANY chik fil a restaurants in various states having moved several times within 6 years and I am telling you something is wrong here because the service is extremely slow. Consistently have to ask you to pull over to a spot and wait for your meal and they'll bring it to you when you are going through the drive-thru. For some reason they cannot get the orders ready on time. If you go inside, same thing, the orders take forever. My family and I went this past weekend to grab lunch and literally we knew by the people standing around that we could not eat there so we had to leave. I hate that for this establishment because Chick-fil-A is one of the few places we agree to eat fast food because of its cleanliness and safe practices. I'm very upset about this and hope that somebody can look into this from corporate because we LOVE CHICK-FIL-A but this lengthy service will definitely keep us from stopping.“