Burger King in Chesapeake

“Drove to this location from Suffolk due to being tired of the poor service and stale food and was not disappointed. They were very busy when we arrived and the line moved surprisingly fast, when we got our food we were offered a burger king crown for our little ones!!! It was such a simple sweet thing that made their day!!! They were so busy that our second fry was forgotten but they gave us an overstuffed large as soon as we let them know. Our new go to BK location!!!!“

“Came here at 4:30am with packed drive thru line and waited a good amount of time. However the positive attitude and great customer service I received from the cashier name Jamaya was 100 out 10. You can definitely tell she came to work ready to work and it just made the wait worth it so shout out to her for being a amazing.“

“These days, it’s rare to experience genuine customer service like this.
From the moment I spoke at the drive-thru intercom, the employee was polite, patient, and genuinely kind. She even helped me pick out exactly how I wanted my Whopper, which I appreciated.
When I got to the window, they let me know they were waiting on fresh onion rings. It only took about 20–30 seconds, and she came out, thanked me for waiting, and wished me a great night. That level of courtesy is rare nowadays.
On top of that, the food was on point—everything was fresh, portions were right (finally a place that fills the fries properly), and the Whopper was excellent.
This is one of the last Burger Kings in my area, and they’re doing it right. Great service still exists—you just have to find the right people.“

“Cashier at the window, acted like it was too much to ask , when I needed more than 1 sugar and creamer for my coffee. Then when she handed it to me, all if the sugars fell to the ground, because of her attitude. I decided to just drive off.
Not usually an issue here, but that really pissed me off. She should look into a job where she doesn't have to be apart of the HR side of working.“