Custom Cakes near Chesapeake, VA

“I would highly recommend Crystal. She did an amazing job with our wedding cake. It looked incredible and it tasted absolutely gorgeous…so much so we didn’t get to take any home at the end. Crystal was also very helpful if I had any questions and really took on board the vision I had for our cake. We are already thinking about whose birthday is next so we can get another cake.“

“When the right employees are working there (like today) it’s a great experience, but here are a couple younger employees that just don’t seem to care. This afternoon Sunday August 6 2023 was awesome.“

“Did an awesome job on my husband's military promotion cake! Everyone loved it at the event and was well worth the money, great price and great quality! Arranged and ordered everything in advance from out of the area and seamlessly picked it up the morning of the event!“

“I must start by saying that I am a cupcake connoisseur as they are my weakness. I had a chance run in with the owner and her one daughter while they were in Washington D.C. after they did a wedding. In talking to the I mentioned my fondness of cupcakes and they happened to have two cupcakes of their own and they were kind enough to give them to me. As it was at breakfast I didn’t eat them. I returned home to Pennsylvania and ate them the following day. Thus they were now two day old cupcakes and they were still moist and delicious. I was hooked with the cookie butter and I forget what the other one was. I looked them up online and too bad they don’t shop cupcakes as they are 5 1/2 hours from my home. I do plan to go off course when traveling south to get cupcakes from them. These women are amazing bakers and great personable people. One class act at the top of their game. Thanks Dawn and Lindsey for one amazing cupcake.“

“Been a while since we had a dessert after dinner, we decided after having hibachi around the corner to stop in. We were accompanied by a rather large group of friends and the staff preformed flawlessly. Not only was everything delicious but it was prepared with accuracy and speed.

Great job guys and we look forward to stopping in again.“

“My mother hired them to make the cake for my graduation party from Hampton University this past Sunday on Mother's Day and it was amazing. They brought my entire vision and design to life in absolute perfection and I definitely recommend using them for your next event.“

“Elite Custom Cakes will forever be my go to bakery for amazing cakes! I was absolutely speechless when I went to pick up my cake! Jose has a god given talent! He took my image and suggestions of what I wanted and turned it into the most beautiful cake I have ever seen! ♡♡♡“

“Thank you for Holly’s beautiful graduation cupcakes… they were delicious and so pretty! �“

“10/10 recommend! I ordered a red velvet cake with an edible baby picture of my daughter for her 18th birthday, and it turned out absolutely perfect! The image quality was amazing, easily the clearest quality picture I've ever seen on a cake. The cake itself was delicious, moist, and decorated so thoughtfully. Everyone loved it! My daughter even started crying when she saw it.

The owner was awesome to work with. She communicated consistently throughout the process. She was proactive in communicating with me when we had a forecasted snowstorm on my original pick up date and very accommodating when I had to change it to the following weekend, which happened to be the superbowl weekend.

Not only is the owner talented, but she is also very sweet and kind. You can tell she cares about her customers and the quality of her work. I will definitely order from her again in the future!“

“Top notch customer service. Tasty cake. Claire is awesome. I live in Florida and had to order a cake for a party I was hosting in Virginia. The process was smooth and Claire was so nice and very helpful. All my guests absolutely loved the cake. 5 stars!!!“

“I stop in over with my daughter as a surprises treat for her she got a Danish and a bread pudding for later both where amazing. The place was so amazing and clean (19 years in food service clean is number one on my list) I will definitely be coming back to this place. Best customer service, best price's and amazing food“

“I want to highlight the amazing service I received today (September 19th at 8:24pm), thanks to Mike. From the moment my boyfriend and I walked in, Mike greeted us warmly. There was a customer before us with a larger order. That order caused the store to get a little backed up and led to a long line, but Mike still took the time to acknowledge us and let us know he’d be right with us.

Once he finished with the customers ahead of us, he thanked us sincerely for our patience and then took our order with a positive attitude and professionalism. During checkout, he went above and beyond by explaining the rewards system in detail (how many points you earn per dollar, etc.), which was super helpful.

It’s important to note that Mike was the only employee up front handling all the customers, yet he managed to keep things moving while maintaining excellent customer service and a great attitude.

I’ll be honest, I almost didn’t come back to this location after a not-so-great first experience a few days ago. I’m glad I gave it another chance, because Mike completely turned it around with his exceptional service.“