Coffee Shops in Crozet

“Stopped here before catching a train and honestly wish I had found the place earlier. The cafe wasn’t huge, but it felt clean and organized even during the morning crowd. I grabbed a cappuccino and cheese toast while waiting for my ride. The toast had a nice crunch without being overly greasy, and the coffee temperature was perfect to drink immediately instead of burning my mouth. One customer accidentally received my order first, though staff corrected it quickly and handled the mix-up professionally without confusion.“

“Update: Since posting this review, I have observed improved staffing and morale at the Grit location in Crozet. The coffee is still excellent as usual and the manager always does a great job supporting the employees and providing a positive customer service experience.

Grit ownership and leadership need to address the poor staffing of the Grit location in Old Trail, Crozet.

Today I was in this location for at least 25 minutes: I waited 5-10 minutes for the barista to take my order when I was the only one waiting in line, then I waited another 15 minutes for 2 iced Americanos before checking on the status of my drinks- only to find there were still 3 tickets ahead of mine. At that point I canceled my order and received a refund.

I am a regular customer of Grit- Crozet; however, in recent months the staffing has been terrible. It is sad to see just one barista taking orders and making drinks by herself, who appears overwhelmed and tearful. At one point the tearful barista stepped away in the back to take a moment for herself.

This is no way to treat employees of a Grit location that is quite busy and receives a lot of community business, especially when I see that other Grit locations seem appropriately staffed. This location will only get busier as Crozet residential and commercial development continues.

Grit ownership and leadership- please address this obvious staffing and morale issue at Grit in Crozet. Until then, we will avoid the Crozet Grit location on Sundays and any other days that appear to be poorly staffed.“

“Was on a road trip and felt sleepy so i decided to search up a coffee shop near me, this shop came up on google and I decided to give it a try. As a person commuting through crozet weekly, I WILL be coming back. Was worth every penny and I loved the environment I was in. like I said before, I WILL be coming back as this is top 3 coffee shops I have ever been to.“