Jimmy John's
$ • Sandwich Shops, Fast Food
Hours:
454 Elden St, Herndon
(703) 481-2525
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Jimmy John's Reviews
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Wow! Jimmy John's was freaky slow today! 35 min for delivery... And I call the shop and they say "oh well she had 6 deliveries before you" um hello? Send out 2 people! Horrible customer service. The driver basically threw the bag at me and stormed out. Why can't this shop even call and say the driver is running late? Horrible manager and horrible driver! I gave her over 30% tip when I ordered!
Wow! Jimmy John's was freaky slow today! 35 min for delivery... And I call the shop and they say "oh well she had 6 deliveries before you" um hello? Send out 2 people! Horrible customer service. The driver basically threw the bag at me and stormed out. Why can't this shop even call and say the driver is running late? Horrible manager and horrible driver! I gave her over 30% tip when I ordered!
I went in today just before 11am. Needed a couple subs (cut in thirds) for a playdate. The nice guy offered to put them on a tray with cover, even threw in a pickle. Another time, I was juggling 2 kiddos alone and an employee refilled my drink and brought us a cookie. They always smile, don't grumble when we alter sub contents or cut small for kids. I call that great customer service! Fresh, delicious w/friendly staff. We love our Jimmy John's!
Ratings
Menu
Hours
| Monday | 11AM - 8PM |
| Tuesday | 11AM - 8PM |
| Wednesday | 11AM - 8PM |
| Thursday | 11AM - 8PM |
| Friday | 11AM - 8PM |
| Saturday | 11AM - 8PM |
| Sunday | 11AM - 8PM |
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Jimmy John's is a dependable and friendly restaurant that often saves the day for last-minute orders and events. The staff is hardworking and the location is clean, making it easy to place orders both online and in person. Customers appreciate the good customer service and well-portioned subs with plenty of meat and cheese, although some find the bread a bit thick. Orders are fulfilled quickly and accurately, whether they are placed online or in person. The Italian Nightclub sandwich is highly recommended, full of flavor and deliciousness. Recent reviews highlight the fast delivery, with sandwiches arriving shortly after ordering, and commend the staff for their prompt service. Overall, this Jimmy John's location provides a positive experience, making it a reliable choice for satisfying sandwiches.