“Worst location. I have never been in Panera Bread this dirty before. I visit this chain few times a week all over norther VA, this place was bad…every table was dirty and greasy, filthy bathroom..it was horrible. I felt like getting up and leaving right away. I told one of the employees that tables need to be wiped and he acknowledged the issue. Ten minutes later I saw one of employees running around spraying tables barely wiping them dry. I had to get up and finish the job myself. Panera Bread, this is not up to your standards! Very disappointing. Will avoid this location at all cost.
UPDATE: Gave this location another try and was pleasantly surprised with an improved service and cleanliness of the place so I am updating my review rating. Please keep it up for your customers.“
“I brought my entire family here for Thanksgiving, and I'd like to give a big shoutout to the cashier up front that day, Jair. Despite our large order for my entire family of seven persons. He was extremely friendly and patient with us. He provided us numerous ideas for my aunt, who is gluten-free and was unsure what to order. He went above and beyond his obligations as a Cashier, informing me that I had awards on my app that I was unaware of. If Jair is reading this, thank you for all of your hard work young lad.........“