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“I ordered on the website. I'm old and I didn't realize that orders over the phone weren't a thing anymore. I've been laughing all day about it.
Anyway, I wanted to make it a drive thru pickup order so that it would be quick . By the time I got to Panera I forgot that it was a drive-thru and I walked in and nice gentleman behind the counter ran back and got it for me in no time and I was out of there, again laughing at myself. I don't know if I'm reviewing Panera Bread or myself here. You decide. Eat a sandwich on it.“
“The manager working the evening of August 2, 2026, was incredibly helpful and quick to find a solution. Even though I was initially frustrated, she remained calm, professional, and understanding throughout the interaction. She reassured me, addressed my concerns, and resolved the issue efficiently. Her excellent customer service and positive attitude made a stressful situation much easier, and I truly appreciate the way she handled everything.The manager working the evening of August 2, 2026, was incredibly helpful and quick to find a solution. Even though I was initially frustrated, she remained calm, professional, and understanding throughout the interaction. She reassured me, addressed my concerns, and resolved the issue efficiently. Her excellent customer service and positive attitude made a stressful situation much easier, and I truly appreciate the way she handled everything. I recommend trying this location out for great customer service and atmosphere.
⭐ ⭐ ⭐ ⭐ ⭐“