Shake Shack

$ • Hamburgers, Hot Dogs, Fast Food, Wine

7924 Tysons Corner Center, McLean
(571) 620-0383


Take-Out/Delivery Options


Reviews for Shake Shack

Staff works hard but not smart...customer service is also serious lacking. Focus on getting the order right and don't be lazy. How can you not have popular ice cream shake flavors during peak hours...and giving lame excuses. If the order was wrong, apologize and stop acting like you're doing me a favor. It's your job, guys! Used to be a favorite but losing is also absent.

I get that we are in a quarantine, but that doesn't mean service needs to drop. I ordered online and got to my pickup 6 minutes after it said my food would be ready. Person took my name then came out and delivered someone else's food, never giving me an update. Then proceeded to try and get more salt and ketchup and ended up waiting another 10 minutes. Come on Shake Shack you can do better then that. Get your people to check on the matter if we are in a full review

I can appreciate a good burger and shake shack gets it right. I ordered the SmokeShack which was cooked to perfection, the chopped cherry peppers and shacksauce really elevate the burger to another level. The fries were very basic, not bad but didn't leave a lasting impression that is going to have me coming back for more. Overall this was a good experience.

More Reviews(172)


Monday 11:30AM - 7:30PM
Tuesday 11:30AM - 7:30PM
Wednesday 11:30AM - 7:30PM
Thursday 11:30AM - 7:30PM
Friday 11:30AM - 8PM
Saturday 11:30AM - 8PM
Sunday 11:30AM - 6:30PM

Hours or services may differ due to COVID-19. Please contact the business directly to verify hours and availability.