Donuts near Newport News

“Do not get the sample dozen box if you don't want to be plagued with learning that what you thought was your favorite donut is not because you've tried something new! If you don't like friendly customer service, don't talk to Mike. He will make sure to try and get you what you want and then some. And... if you like to search for donut filling this is not the place for you. It is not possible to not get some in every bite. If you are weak, bring a friend to help you carry these absurdly heavy, heavenly things. But if you do, you will risk having to share with them, so choose your person wisely. So bottom line that no thanks to you, I have found my new favorite donut shop ❤️ Well done guys! I'm so glad you are not on the way to my work as I would surely struggle to not stop there daily!“

“Stumbled upon these hidden gems today and the whole family LOVED them! I thought they were just a different shaped version of a fried cake donut but when I took my first bite it was NOT what I was expecting at all and it was amazing! Took advantage of the weekly special price and got a dozen for like $22 which is only a few bucks more than a dozen of Krispy Kremes that are not as heavy/filling as these are. If you like those chewy sesame balls at chinese buffets or mochi desserts then you will love the these!“

“The service was exceptional and the ladies working that day go above and beyond. The coffee was perfect. Very good to our active duty military.“

“The doughnuts are always wonderful but the customer service is so amazing. The gentleman that helped us first was so patient and helpful and the nice lady that boxes our dozen raspberry doughnuts was an absolute sweetheart. Would give 6/5 stars if possible. They are all so friendly and welcoming“

“Clean store, inside and out. Food is fresh, drinks are always good. Service is awsome! Everyone is very friendly, smiles throughout the store. The crew seems to work well together. I sat in there to do a few trainings and one of the girls checked on me a few time. Over all the only dunkin ill go to...“

“great apple cider donut. Coffee is the best!“

“The peach refresher and a grilled cheese sandwich with bacon on it is a perfect way to start your day!!!“

“UPDATE: The new staff is much more kind. Specifically the blonde girl (sorry I haven’t caught your name) who works on Sundays and most days I am there is always on time, ready, and consistent! Most times she knows who the order is for when I order and she’s always ready. DUNKIN PLEASE ALLOW TIPPING IN THE APP I NEVER HAVE CASH AND I FEEL BAD!!!!!

The people here are extremely rude and they are always out of everything. Came to the window and heard nothing but one of the people cussing up a storm in there. It sounded like she was talking about customers too. Not to mention every time we come here they are out of everything half of the time. No common sense here.“

“Dunkin is Dunkin, consistent with their product. The seating area wasn't inviting, looked like they had cleaned that area and didn't put the chairs and tables back. The woman taking our order seem to be new which isn't a demerit on the store , we understand those things . Very impressed that the others behind the counter were always listening and taking up her Slack.“

“I ordered yesterday for pickup this morning and when I arrived, the donuts were ready and FRESH! They were puffy and delicious, and they didn’t taste “fake” like Dunkin’ Donuts or Krispy Kreme’s. This shop is far from where I live but I came out this way to treat myself for Mother’s Day and I’m so glad I did. Thanks for providing great customer service and an excellent product! Will come back!“