“We ordered a 12 piece meal, had to wait 20 minutes as it appears they had to make a fresh batch of chicken, which I understand, and I must say it was worth the wait because the chicken was on-point. The family also said the same. If they make it like that consistently they are the best KFC we've been to.“
“I want to let an employee at 5010 Mercury Blvd Newport News, Virginia. BROOKLYN! Know that she has very good customer services ?? ?! On Friday the 13th at 11:50am she took my order at the drive thur and she was nothing but pleasant with a wonderful personality. I have almost 167,000 follows and thank you BROOKLYN! for showing that you care and appreciate your customers! Awesome Job! ?“
“The staff were great, the food for some reason much better than the KFC where I live at. The dining area on the other hand wasn't as warming. Can't blame the staff because it was very clean but felt very outdated but overall it was good enough to eat in
Dietary restrictions: Not sure what they were
Parking: Didn't actually park in the KFC lot because we missed the turn & parked at the Mattress Store & had to walk over to KFC
Wheelchair accessibility: They had a safe gradual inclined ramp to the entrance“
“Despite the unprofessionalism that Niecey (the gm) displays and lack of training provided, especially to the youth employees the owner Tim is very upfront and involved. Not only did he contact me immediately he asked questions showing he actually gives a hoot about how his store is being operatedIt was also very inspiring to hear he started as a supervisor with another company before owning and operating his own stores ☺️“
“Good customer service! They were rushing out $1000 catering order and still had orders trays to go. Clean restroom and lobby area. Food was decent fries were fresh and the buffalo ranch dip cup is good!
Kid-friendliness: It’s kid friendly
Wheelchair accessibility: It’s wheelchair accessible“