“Customer service was well, the store seemed exceptionally clean for Norfolk standards. Even the rest room was somewhat clean. However they need to hire more people because it took entirely too long to make my sandwich. I ordered went to the bathroom to do a long number two and the food still wasn’t ready. Stop being cheap and hire more folks to make the sandwiches, especially on weekends.“
“So this Firehouse isn't hard to find. When I went it wasn't busy at all. It was easy and quick to order. But it took a while to receive the food. One negative, was the soda machine needs to be cleaned. When I went to make a soda. There was little black bits coming out into the drink. So I opted to get a bottled drink instead.
Restaurant otherwise was clean and had lots of seating open.“
“As always, this location Staff and management are UNRIVALED! Although sometimes while ordering, there seems to be some very rude and obnoxious customers laying blame for things the customer has ordered incorrectly. Each Staff member goes through the ordering process with each customer thoroughly, but unfortunately the Staff seem to take the blame, especially when it comes to the customer's personal review and/or their incorrect order“