Chipotle Mexican Grill

$ • Mexican, Fast Food

12152 Sunset Hills Rd, Reston
(703) 435-0888


Take-Out/Delivery Options


Reviews for Chipotle Mexican Grill

Good food, great location, easy in and out. All employees wearing masks and all customers in line wearing masks, which was great and made me feel safer. Chipotle food is good, quick to order and prepare and out quickly. Ordered a burrito bowl with brown rice, black beans, steak (most often get carnitas), pico, corn, guacamole, lettuce and cheese. Everything was layered well and brought home and very filling, as usual. Just recently started visiting this location and full review

I came here Thursday afternoon to pick up Chipotle for my wife and myself for dinner and ordered chips but the guy at the register rang up chips and salsa and there was no salsa given. So I came back today to let the employee or manager know and he told me he can't do anything about it. I was just shocked that he would treat a customer like that. No customer service was given or sorry about last time. A re-education of customer service needs to be taught at this location!

Did a mobile order. Order wasn't ready until 10 minutes after it said it would be. Didnt ask for veggies, and this has the biggest pepper Ive seen at a chipotle right in the middle. Also asked for extra rice, basically no rice on here. The bowl is half full. This is hands down the worst experience I've ever had with a chipotle. By the way, the pic below is what I saw when I opened it.

More Reviews(96)


Monday 10:45AM - 10PM
Tuesday 10:45AM - 10PM
Wednesday 10:45AM - 10PM
Thursday 10:45AM - 10PM
Friday 10:45AM - 10PM
Saturday 10:45AM - 10PM
Sunday 10:45AM - 10PM

Hours or services may differ due to COVID-19. Please contact the business directly to verify hours and availability.