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“I don’t know who was working the 8:40 Jan 13 shift but they were fantastic! It was two teenagers the girl with reddish brown hair and a guy with black curly hair. SUPER nice, great manners, and great food. I’m gluten free and for the first time in what feels like forever they changed their gloves! They always have more than enough food which I’ve found isn’t in most places. By far the best chipotle in the Richmond area!“
“I placed a catering order here and it was wonderful. The food was fresh and they went above and beyond to make sure I had every thing I needed. When I came back that same day to get a bowl for myself, the staff remembered me and treated me so kindly. Once again they went above and beyond to get me what I needed. The food was exceptional. I will definitely return.“
“Whoever was running the pickup window this evening actually gave me a good portion of everything & was very nice!! I’ve been skimped at other chipotle’s before by them barely putting any toppings on but not this one. They give you what you are paying for. Thank you again!“
“I recently had the pleasure of experiencing exceptional customer support from Chipotle Mexican Grill. From the moment I reached out, their team was responsive, friendly, and genuinely eager to help. They addressed my concerns promptly and provided clear solutions, making the entire process seamless. What stood out the most was their willingness to go the extra mile, ensuring I felt valued as a customer. It's refreshing to encounter such dedicated service. I highly recommend Chipotle Mexican Grill for anyone seeking reliable support! Their commitment to customer satisfaction is evident in every interaction, and I look forward to enjoying more of their delicious food while knowing I can count on their outstanding support whenever needed.From the moment I reached out, their team was responsive, friendly, and genuinely eager to help. They addressed my concerns promptly and provided clear solutions, making the entire process seamless. What stood out the most was their willingness to go the extra mile, ensuring I felt valued as a customer. It's refreshing to encounter such dedicated service. I highly recommend this restaurant for anyone seeking reliable support!“
“I Work at the Chipotle on carritown willown and Arthur ash and I worked at VCU. Those are very great chipotles. They have very good customer service and they taught me well, they're very kind people and I love Chipotle. I can't stop working there.
Kid-friendliness: Chipotle is the kindeest and friendliest place that you can come and eat
Wheelchair accessibility: They have so much room in there.Anybody could come in including a person in a wheelchair and we make them feel extra special“
“Just drove here from the Hull st. Location because Hull street was out off all their food and didn’t accept cash. This location had way more workers, the workers were actively working on filling empty containers. So much better than Hull st. Location and only 10 minutes away. Highly recommend this location for your chipotle fix. Would’ve given 5 stars but could’ve been better about having full containers.“
“I had a fantastic experience at the Chipotle in Richmond, thanks to the two charming girls who work there.
They went above and beyond to help me, providing service that exceeded my expectations.
The restaurant itself is very clean and cozy, making for a comfortable dining experience.
Highly recommend this location for both the excellent service and the inviting atmosphere!“
“Dietary restrictions: Na
Parking: We go to all the locations across the USA. Ratings are always 10 out of 10.
Kid-friendliness: Super accommodating and large quantities
Wheelchair accessibility: Na“
“Genuinely the best bowl I’ve had from a Chipotle in a while. They were short staffed and still being very nice to all the customers and door dashers. Great portion sizes and the chipotle honey chicken had the perfect amount of sauce. Will definitely be back!“