Jimmy John's in Richmond

“Eric was the only server in the building at the time (3:00pm) the the dining area looked very clean. Eric was very professional but friendly at the same time which made his customer service skills way much better. Even though he was the only worker (&planned on being the only worker until closing) he kept a positive attitude & did not let that distract the task at hand. If he does not get a raise for treating the company w/ respect as if it was his, he should definitely get some recognition for his work ethic & mentality to get the job w/ precision. If you ever see Eric working , just know the hospitality will be present as well as your sandwich being enjoyable.“

“I visit this location frequently, and it never fails to impress. The customer service is consistently excellent—always friendly and attentive. The food is absolutely fantastic. Highly recommend this spot to anyone looking for great service and delicious meals!"“

“i’ve gone ordered inside once and i just did delivery today. both times my food was how i i ordered it, fresh, and was ready in a timely manner!! i work down the street so i did delivery for lunch. after i ordered it, it was here within 15 minutes! the drink was wrapped in a plastic wrap to keep it from spilling as well. the only thing i didn’t like was that my cup was mostly ice“

“Usually I order on the app, walk up there and by that time it’s ready, pick up and go. But I needed delivery today. And I made a mistake and clicked the wrong address, so they delivered it there. I know they were pissed, I would’ve been, and I fully expected to have just missed out on that one. However, they made my order (or as far as I know went back to retrieve the first one) and delivered it to me at my correct address. They went above and beyond what they could’ve done and came through. It was totally my fault and they forgave me! Unlike some Christian churches they really did forgive me. Thanks Jimmy John’s.“