Starbucks

This Starbucks seems to have a refreshed team that is very kind and fast. This location in the hospital used to have a staff that was rude and unpleasant. Now the team is efficient and greets you when you come in. They know their regulars and remember their usual orders too. It's nice to grab a pick me up with a great team.

The whole order by emailing the manager and then picking it up thing doesn't work. I waited but I still have to order with the cashier because the manager was at lunch. 3 people working there and it still took quite a while because they never got the email. The manager was stressed Saying they are walking out at 2 no matter what... the only reason they have a line is because we have to email the order then walk up to the counter and order again.

This is the only location that I know of that always closes early, opens late, closes on truly ODD days/times/reasons. It's embarrassing our patient's family members and professionals have to see this. They have been out of "cold brew" for at least 3-4 weeks now although it's a staff favorite. From what we're told, "someone just has to order it". Despite no cold brew, they continue to advertise it on their stand outside the door. They also do NOT honor points for star members'...read full review