Starbucks Coffee Company

$ • Coffee Shops

Hours:
11800 W Broad St, Richmond
(804) 364-9074

About Starbucks

Starbucks Coffee Company offers a cozy and busy location that can get crowded, especially during peak times. Despite being small, the staff works hard to serve customers quickly and with professionalism, even when resources are limited. The baristas are praised for their kindness, positive attitude, and efforts to handle stressful situations, such as spills and long waits. Customers appreciate the friendly service and understanding shown during moments of mishap, like spilled coffee. However, some find the service slow, with drinks sometimes not hot enough and issues like lids coming off, leading to spills. Overall, the dedicated staff at this location are highly valued, but the store could improve on speed and cleanliness to enhance the customer experience.

Customers' Favorites

Starbucks Reviews

2.6
180 ratings
Restaurantji Rating
5
30%
4
2%
3
4%
1
64%
Food
4.1
Atmosphere
3.0
Service
3.0

Share your opinion about Starbucks Coffee Company

Restaurantji Rating

The store is busy but it was quick and baristas are very polite. Gave three stars for lack of cleanliness and inside of store was the least comfortable of most Starbucks I've been in. But I'd go there again if I had a desire for my latte :-)

Read All Reviews(180)

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Hours

Monday 6AM - 9PM
Tuesday 6AM - 9PM
Wednesday 6AM - 9PM
Thursday 6AM - 9PM
Friday 6AM - 9PM
Saturday 6AM - 9PM
Sunday 6AM - 9PM
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